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Opinions HÔTEL DES COUTELLIER Québec
Members' reviews on HÔTEL DES COUTELLIER
4.8/5
9 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in april 2024
Je vais y retourne Merci Beaucoup
Visited in march 2024
Hôtels bien placé très propre et un personnel charmant, aimable passé un excellent séjour de 5 jours merci encore
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Visited in february 2024
This was our second time in Quebec City for New Year's Eve, but our first time at this hotel, and it was a wonderful experience! It's a little further out of the main old town area, but that meant it was quiet, peaceful, and free of traffic and crowds. They provided parking across the street at a very reasonable price (I think it was around $15/day), and everything we wanted to do was within a 7-15 minute walk.
The best part about this hotel was the staff. Everyone was incredibly courteous and accommodating, and we felt truly welcome there. The manager even treated the guests to a complimentary glass of sparkling wine on NYE, which we thought was a lovely touch.
The room was also very spacious, clean, and well-appointed with a small fridge and basic kitchen necessities. They also have a wonderful system for providing a continental breakfast each day... the housekeeping staff places a little insulated caddy on a hook outside the room, and it contains fresh croissants with butter and jam, along with some other snacks and orange juice. I thought this was a great way of getting a bite to eat in the morning without having to get dressed to go to a dining room, paying for expensive room service that often takes forever, or having to leave the property altogether.
Thank you all for a wonderful stay in Quebec!
The best part about this hotel was the staff. Everyone was incredibly courteous and accommodating, and we felt truly welcome there. The manager even treated the guests to a complimentary glass of sparkling wine on NYE, which we thought was a lovely touch.
The room was also very spacious, clean, and well-appointed with a small fridge and basic kitchen necessities. They also have a wonderful system for providing a continental breakfast each day... the housekeeping staff places a little insulated caddy on a hook outside the room, and it contains fresh croissants with butter and jam, along with some other snacks and orange juice. I thought this was a great way of getting a bite to eat in the morning without having to get dressed to go to a dining room, paying for expensive room service that often takes forever, or having to leave the property altogether.
Thank you all for a wonderful stay in Quebec!
Visited in february 2024
Chambres très agréables et services très accueillant et adapté à la clientèle... On peut y aller les yeux fermés
Visited in february 2024
We stayed for 5 days in February. Service was excellent, room was spotless and it was easy to walk to most places in the old city. We had fun at the bar next door, a local hangout. We’ll be going back in warmer weather!
Visited in january 2024
This is quite a charming little hotel and the staff are very courteous and helpful. They had informed us ahead of our visit that it can be very difficult to secure reservations at restaurants around Christmas and provided a list of the ones that were operating during the season. Our room was quite comfortable, and refreshed daily, coordinated for when we were out. Breakfast provided by 7am, in insulated bags hung outside each room, consisted of muffins, breads and croissants with jams and butter, bottles of orange juice, and cream for the coffee machine in room. On Christmas morning, we found chocolate bombs with our breakfast as well - what a wonderful little surprise! Our room was stocked with a mini bar, fridge, microwave and toaster oven. Plates, cups and silverware are in the room. Considering the convenient location, comfort and cleanliness, and the warmth exuded by the staff, we would certainly book with them again on our next visit to Old Quebec!
Visited in december 2023
Loved the place!! Close to everything you would want to see and comes with convenient (paid) parking. They provide coffee and tea throughout the day, very friendly staff and the breakfast was included in our stay. Make sure you read the room details, they are small but I knew it going in and have no complaints. I will be coming here again !!
Visited in february 2017
Value for money
Location
Cleanliness
Setting / ambience
Service
Un hotel de bon standing, très agréable. Il est accessible à pied depuis la gare et permet de visiter la ville en étant assez central. Les chambres sont très bien équipées, le personnel charmant. Il n'y a pas de salles de petit déjeuner : le petit déjeuner est donc servi en chambre (on découvre la matin un petit sac accroché à la porte avec un formidable petit déjeuner, copieux et bon).
A recommander
A recommander
HÔTEL DES COUTELLIER
Manager
03/28/2017 at 20:19
Bonjour koslan,
Nous vous remercions d'avoir partagé votre expérience à l'Hôtel des Coutellier.
Nous sommes ravis d'apprendre que le personnel, la chambre ainsi que l'emplacement de l'hôtel aient été à la hauteur de vos attentes lors de votre séjour dans notre établissement. Nous travaillons fort afin d'offrir à notre clientèle les meilleurs services qui soient et cC'est pourquoi votre avis est important pour nous.
Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre belle ville de Québec!
Cordialement,
Chrystelle Dion
Adjointe administrativ
Nous vous remercions d'avoir partagé votre expérience à l'Hôtel des Coutellier.
Nous sommes ravis d'apprendre que le personnel, la chambre ainsi que l'emplacement de l'hôtel aient été à la hauteur de vos attentes lors de votre séjour dans notre établissement. Nous travaillons fort afin d'offrir à notre clientèle les meilleurs services qui soient et cC'est pourquoi votre avis est important pour nous.
Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre belle ville de Québec!
Cordialement,
Chrystelle Dion
Adjointe administrativ
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HÔTEL DES COUTELLIER
The best at Québec and around
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1. There are price tags on everything in the room - from liquor bottles, bottle openers, mini bar, water in the washroom, and the umbrella in the closet. This was a little worrying as I was constantly unsure if I had paid for an add on in the hotel.
2. The air vent in the washroom was very linty.
3. The breakfast was a little bare. It’s a great idea, however unlike the reviews on here that describe the contents - we only got a pain au chocolat, a roll, a small pierce of cheese, some jam and butter, and a juice. The yogurt that had been mentioned in the past would have been a welcome addition to round out the basket.