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Opinions TREECYCLE Genoa

Members' reviews on TREECYCLE

4.9/5
25 reviews
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Value for money
Service
Originality

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
Lupe ns guida , è stata molto empatica, simpatica , disponibile e professionale. Ottimo servizio, brava.
Visited in april 2024
We LOVED our tour with Gavino! He was super knowledgeable and fun. Made it interesting for adults and teenagers. We saw so much more of Genova than expected and was a highlight of our trip for sure!
Visited in march 2024
Un' esperienza bellissima!! Abbiamo prenotato questo tour nella speranza di vedere Genova sotto da punto di vista differente.....e siamo stati assolutamente soddisfatti!
La nostra pedalatrice ci ha raccontato aneddoti stimolanti che neppure io e la mia compagna conoscevamo. Girare tra i vicoletti , con i suoi odori e colori ha reso questo vacanza indimenticabile. Consigliatissimo!
Visited in december 2023
Oggi giornata specialissima ed emozionante !!! Finalmente qualcosa di nuovo, realmente ecologico, divertente e molto valido!!!! Con la professionalità e la giusta dose di riservatezza, Paolo ci ha accompagnato per i caruggi di Genova. Splendido. Lui. Tutto.
Visited in november 2023
Great tour of Genova with our tour guide Renato. He shared the right amount of history/knowledge - not too much, not too little. The e-bikes were great…especially on the hills! Would not recommend to someone who is not confident on a bike - even though the e-bikes make it easier, you still have to make some tight turns and ride the bikes through crowds of people. Renato did a great job signaling and making us feel safe. Only small negative was that he did not stop for many pictures, but we could’ve asked for more.
Visited in october 2023
Indimenticabile esperienza, abbiamo scoperto tante curiosità su Genova e fatto in un modo molto originale e comodo! Grazie alla guida argentina
Visited in october 2023
Outstanding Experience with Lupe as our guide. Detailed knowledge of the city, great personality, wonderful adventure worth every penny!
I'll always remember and appreciate the stories you wove as we threaded our way through the narrow streets and alleyways only accessible by foot or bike.
Thank you for sharing your love of Genoa with a couple of first-timers. You gave us a truly unique and up-close view of this magical city.
Visited in august 2023
Wij deden een fantastische tour met Gavino in Genova! Grazie mille!
Visited in august 2023
Perfecto. Una familia de 12 viajando con los tuk tuk por Genova ha sido un exito rotundo. Tres tuk tuk y dos bicis electricas nos han hecho pasar un día estupendo. Muchas gracias Gavino, Maria Fernanda y la otra chica chilena cuyo nombre olvidé
Visited in august 2023
Awesome! Highly recommended. You won't be disappointed.
Visited in august 2023
Una maravilla. Hicimos ruta en E-bike algunos y tuk-tuk otros. Ambas actividades fenomenales. Gavino y Lupe que fueron los guías, espléndidos. Sabían mucho de historia y arte. Cualquier cosa que preguntabas, sabían y te indicaban. Las bicis nuevísimas y en perfecto estado. Lo dicho, un 10 a todo. Gracias treecycle.
Visited in august 2023
Fernanda nuestra guía en tuk tuk ,una experiencia magnífica ,una guía muy profesional ,nos llevó a los mejores sitios , increíbles nos enamoró la ciudad
Visited in july 2023
We had the best time on our tour! My son had an unexpected wrist issue and we had planned to all do the e-bikes, but since that wasn't going to work for us, we called to see if there were other options. The contact offered to let 2 of us still use the e-bikes and the kids (12 & 17) ride in the rickshaw and we still had a fantastic 1 hour tour of the city with our awesome guide, Eliza. We enjoyed her stories so much! She was so engaging, funny, knowledgeable, really great experience and I would highly recommend booking with this wonderful business! The e-bikes were very easy to use and I was really pleased we were able to make this work for our situation! Thank you to everyone at Treecycle!
Visited in july 2023
Five stars isn’t enough! My daughter and I had an absolute blast on our ride with Elisa. The rickshaw was able to get places you can’t get with a cab, navigating through winding alleys and streets. Elisa was so knowledgeable and engaging my 9-yr old was interested the whole time. Elisa gave us great information, took us to get wonderful food and really made our tour spectacular. Plenty of opportunities to stop and take photos if you wish. It is pricey but absolutely worth it. If you are visiting Genoa make sure to take advantage of this service and be sure to request Elisa.
Visited in july 2023
Siamo stati molto bene
Visited in july 2023
Iliza was warm, funny, informative and a great driver.
Superior customer service and Gavino made sure we were well taken care of as well. Thank you.
Visited in july 2023
Le guide était super, il parlait bien français, il connaissait beaucoup de chose sur l’histoire de la ville et il avait des anecdotes très intéressantes, et la visite était tout aussi bien!
Je conseille fortement cette balade.
Visited in june 2023
Today we have done this tour. The experience was beyond expectations. In a 2 hour ride you are shown the finer details of the centro storico of Genua. Because it is by tricycle bike we visited alleys and piazzas that are unable to reach by bus, or even by taxi. The driver is an authentic Genovese who shows his tremendous knowledge (and love) of the city. There is plenty room for questions and interaction. Although not cheap, it is very good value for money. Very recommendable!
Visited in may 2023
Not a well run business and not good for solo travellers. Their website does not provide any details as far as tour availbility - "Book Tour" just leads you to a generic contact form for you to fill out. The form only lets you choose 2 or more bicycles to rent.

The website also says you can stop by their location and book in person. I did that and there was just one dude there smoking a cigarette who only speaks Italian. Their website and marketing materials are multilingual, so this was very surprising.

I ended up using the form and specifying in the comments that I would like a tour for 1 bike. They replied via email quickly, proposing either joining the tour that was about to start or the 13:00 tour. I replied saying that the 13:00 works for me. I showed up again at that time. There was an English speaker there, but the staff there had no knowledge of my email communication. There was no 13:00 tour - I was the only one there. The next availability with other people would be 2 days away. And they had to call someone on the phone to get this information to me. Overall, a waste of time.

This is not directed at the knowledgable tour guides or their content - I wish I got the smooth experience other reviewers had. I truly hope Treecycle fixes their disorganized and unprofessional operations. Until then, I would not recommend this tour company.

EDIT - Updated rating to be higher after talking with the business. They attempted to resolve the issues and were very accommodating. I couldn't make it to the time proposed but I appreciate the customer service.
Visited in april 2023
Esperienza nuova..divertente ed ecologica!!! Le ragazze Elisa e Paloma ci hanno fatto scoprire la vera Genova. Soprattutto Elisa è una guida veramente esperta. Ci siamo divertiti moltissimo. Grazie
Visited in april 2023
This was a fantastic experience! Our guide was very knowledgeable, kind and willing to stop where we wanted to! She also took photos of us that were fantastic! I feel like we got to see all of the highlights of the city with ease!
Visited in april 2023
Wir hatten eine La Superba-Tour bei Gavino gebucht, weil meine Frau nur deutsch spricht und das war die beste Entscheidung, unseren Aufenthalt in Genua zu beginnen.
Gavino ist der ideale Guide, um Genua kennen zu lernen, spricht hervorragend Deutsch und hat und in den zwei Stunden der Tour so viel Informationen vermittelt und Sehenswürdigkeiten gezeigt, dass wir die ganze Woche versorgt waren. Eine Abholung direkt beim Hotel war kein Problem. Wenn wir wieder nach Genua kommen (und das werden wir), dann hoffen wir, dass wir wieder eine Tour mit Gavino machen können.
PS: Der Tipp mit der Eisdiele war wirklich super, am nächsten Tag ausprobiert. ;-)
Uneingeschränkte Empfehlung!
Visited in january 2023
La escursion ha sido maravillosa la guía lo ha explicado todo muy bien y hemos conocido todos los rincones con todas sus anécdotas no se puede pedir más .
Visited in november 2022
Bellissima esperienza. Joussef la nostra guida è stato bravissimo e professionale. Da consigliare decisamente
Visited in november 2022
Tenho somente afirmações positivas a respeito da loja de aluguel de bike, O funcionário Walid foi supersticioso, não deixamos nada de garantia, apenas uma foto do passaporte, fizemos um passeio por genova em praticamente todos os pontos de interesse em 4 horas. As E-bikes era super fáceis de pedalar. É uma excelente opção pra quem chega de navio, fica quase em frente ao porto.

TREECYCLE

Closed - Open to 09h00
TREECYCLE

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Carte de l'emplacement de l'établissement
Via di Prè, 121R, Genoa, Italy
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Opening hours

Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
09:00 - 18:00
Sunday
09:00 - 18:00
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