A CA' DU GIGANTE

La RECEPCIONISTA Claudia es muy gentil y amable!

Tutto perfetto, accoglienza il top

온수조절이 힘듬.포트고장남.안내부족.
무었보다 호텔이 아닌 언덕위 팬션.
안내소에서 300미터 언덕올라 4층높이 계단으로 올라가야하는데 승강기는 없습니다.

Hotel tres bien en hiver. Chambre petite car 15m2 et non 25m2 comme annoncé. Tres bon petit dejeuner.

Booked a room here under the impression that I would be given one of the rooms shown on their website. Instead , we walked half a mile up the hill to a building that looked nothing like the pictures on the website. We were given a supposed suite with a kitchenette and a loft bedroom. If I were looking for an air bnb, this place would have worked. But I was looking for a hotel room. The loft bedroom had a 2 foot wide steep staircase that led to a loft with ceilings that were 5 foot 8 inches tall. With 4 inch metal I beams that I hit my head on repeatedly. I am 6'3" and had to spend every minute bent over. When I complained the next morning, I was told they had no other rooms. They did offer to move us the last day of our stay, but at that point, why bother? I think it is a deceptive business practice to do a bait and switch by showing you nice hotel rooms only to walk you half a mile up hill to a building by itself with a short loft and air conditioning that couldn't even cool the bedroom. It was way too hot up in that loft. The shower in this room was so small that you don't even have room to change your mind, let alone trying to bend over to wash anything below your knees. It's literally a 2x2 foot cube. If you want to partake in the provided breakfast, you have to walk all the way down to the main building. When I complained about this room, I was told that it was a suite and an upgrade from the room I had booked. I'm pretty sure the room I booked had ceilings higher than 5 foot 8 inches. Never offered to take anything off the bill or anything else, just sorry. I would like to have rated the actual hotel, but we never saw it. We will never book here again. If you do, I would call to make sure they weren't giving you the bait and switch. The only reason I booked this hotel is because it was steps from the beach, but not if you put halfway up the mountain because they have no other rooms when you check in.