RESTAURANT HOTEL SUISSE

Just went to the restaurant. The staff was bickering with each other, the bathrooms were dirty and broken, uncooked ravioli and my Milanese was raw, bleeding near the bone. I then ordered coffee and they served me a cup with spilled coffee all around it. Avoid it completely.

food are great!!

Un lugar increíble.

Visited at the beginning of March 2024. Right at the entrance, their greeter seemed impatient and unpleasant. We should have left right away. We stayed for the view. That’s the only good thing about this place- the view of the lake. Their service is appalling. The servers are full of themselves. They shout to each other over the rooms not paying attention to the customers. Our server was not aware of kind of fish they were serving and seemed annoyed by questions. Food was ok but the experience was spoiled by unprofessional service.do not recommend.

I visited this restaurant with my colleagues in december, if it was on me i would never visit since this whole place screams scam, but my colleagues were hungry and this was the closest open restaurant…First thing which shocked me was the service charge of 5€, which i think is their only option to get tip since making some on their own is impossible from the service they give… Second thing was the fact that the price for each food is the same as shown on the menu only if you order twice the same thing, if not, you’re paying more….scam. Like it’s not already overpriced for the thing they call food they are serving... Third thing as i mentioned, the horrible service - the waiter was morrocan and since my colleagues were arabs he was super friendly to them and eventually started to teach them bad words in italian and his comments such as ,,I’ll bring you anything you need since you’re paying” (after bringing appetizers we didn’t asked for), ,,I’ll give you as many as you want, i dont clean them, I’m not cleaner” (after my colleague spilled food and he brought him napkin)…super embarassing. Fourth thing is the food, i don’t even wanna talk about because it was the most bland food in my life, i guess their supplier is local hospital… Fifth thing is the fact that all of a sudden when it came to paying my colleague was told it’s not possible to pay with card because the terminal is broken, only cash… even though i saw the waiter using it through the night inside (we were sitting outside), so i called the waiter and asked why? to which he said the internet is not working that’s why, i guess he couldn’t decide what to pick that day. After telling him we don’t have cash he pointed to the atm right next to the restaurant with huge smile. The only thing good about this restaurant is the location, which they are clearly aware of.