Advertising
Opinions ACQUA PAZZA Venice
Members' reviews on ACQUA PAZZA
2.8/5
26 reviews
Quality/Price ratio
Kitchen quality
Originality
Frame/Ambiance
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
ACQUA PAZZA
Closed
- Open to 12h00
Opening hours
Monday
12:00 - 15:00
and 19:00 - 23:00
Tuesday
12:00 - 15:00
and 19:00 - 23:00
Wednesday
12:00 - 15:00
and 19:00 - 23:00
Thursday
12:00 - 15:00
and 19:00 - 23:00
Friday
12:00 - 15:00
and 19:00 - 23:00
Saturday
12:00 - 15:00
and 19:00 - 23:00
Sunday
12:00 - 15:00
and 19:00 - 23:00
The best at Venice and around
Advertising
The Panna Cotta was good and the complimentary apertif was excellent.
Service was attentive but not warm.
I don't think we will go there again. We sit inside and in summer, and it allows you to enjoy the piazza. Food comes with quick and friendly waiters. Just didn't have any sapore.
The position is top, and you can easily reach it when you're by the theatre. Near to campo stefano and rialto Bridge.
The food was actually decent probably around 4 stars. We had a fried appetizer medley, squash blossoms, and a pasta with seafood dish.
So why the low rating? The service was the worst I have experienced in a long time. It seems to be family owned with an older lady in glasses and her daughter running the show. They seemed apathetic, were rude to other customers, and basically shooed another lady away. At the table next to us, the daughter was coming to take the order from a very nice family who had sat down for a few minutes. They attempted to order drinks and apps and wanted dinner after she said it was not possible and they would have to order all at once because they "do not do it that way". The poor family had to rush to make a decision as she gave them no choice. Very brusque and terrible attitude.
With multiple tables empty, we saw another couple walk up to ask for a table. The daughter owner offered them a central table and the would-be customer asked for a periphery table because she said she gets hot. The owner said no basically but in the rudest possible way. Instead of saying "oh, unfortunately those tables are committed, but let's walk over to see what the climate is centrally, it's very nice!" Or trying to be empathic that there was no space, she basically shooed them away and to come back tomorrow to which the customer said she was leaving Venice the next day. The response from the owner was ok well maybe on your next trip in a voice dripping with passive aggressiveness.
As far as our service, no one checked in, no one seemed to be happy we were there, and we were also rushed to make a decision on the entire meal at once.
The other waiters and employees had similar attitudes as the culture at this restaurant is disgusting. They all seemed to be disgusted at tourists (90% of the old Venice islands is tourists, btw) The poor treatment of us and other customers made us not enjoy this night.
Please do yourself a favor and stay away. Maybe take away if they do that would be ok but this restaurant is resting on a prior reputation perhaps? I have no idea how you can treat the customers who pay your bills and butter your bread like this.