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HÔTEL CANEVA

Hotel
3.2/5
23 review

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Castello, 5515, Venice, Italy
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2024
Recommended
2024

Located 2 minutes from St. Mark's Square and just opposite the former residence of Giacomo Casanova, this family-run hotel has 23 rooms, some of which overlook a small canal. The rooms are clean and simple, furnished in a modern and comfortable style and all placed on the 1 st floor. Some may be a little small but still very light. You can stay in rooms with three or four beds. Gino, the owner, is very charming.


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Members' reviews on HÔTEL CANEVA

3.2/5
23 reviews
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Visited in november 2023
Booking and Agoda rated the hotel 9.
However I received the same treatment as other - said card cannot be charged ( 5 days before ) And their price now doubled too.

Wasting time , if they not keen to accept business in advance / accept earlier booking with low price - shouldn’t open for booking.

Shame on Italien. Italien way of hosting .
Visited in november 2023
SCAM !! As many other reviewers testify, they reported my (perfectly working) credit card as invalid, twice, even after exchanges via whatsapp (w/Massimo) and accepting their so-called terms that this rsv is “not refundable for no reason”. They didn’t respond when i politely asked for an explanation or confirmation (as the rsv stayed active) or cancellation (only possible without charge if they do it..). So i was left to wait and fear for my card to be misused. I reported to bookingdotcom and hope they’ll take it off and do sth about this fraud. Thankfully the rsv was eventually officially cancelled. The same room which i booked for 100€ 10 days ago is now available for 452€… it’s ridiculous!!
Visited in november 2023
Over all good experience

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