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Opinions CHILTERN FIREHOUSE London

Members' reviews on CHILTERN FIREHOUSE

3.4/5
25 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
This is a review of the restaurant only. The food was fantastic, the best chicken I’ve had in a while, and the most tender white meat marinated in citrus. Highlights were the steak and the chicken. If you are sensitive to smoke, be warned that sitting outside may expose you to other costumers smoking. We sat outside and it was otherwise very comfortable with blankets and heat lamps.
Visited in april 2024
Es del restaurante los comments, muy recomendado. Delicioso todo lo que pedimos con gran ambiente, gran pizza, carne y la alcachofa con brie!
Visited in april 2024
Had lovely birthday dinner. Food was good, service was attentive and the place had alovely vibe. Crab linguini was very good, quinoa avocado salad was well made and even the pizza was slightly cold but nice.
Visited in april 2024
We were impeccably attended by Gabrielle at the bar. Our seats and table were far from comfortable or too inviting, but we were happy to find a spot at a busy time.
Visited in april 2024
Dined at the restaurant and it’s very good and would definitely recommend to visit here. My family and I was seated inside the main dining room and the restaurant atmosphere is excellent however, there is an outside courtyard which looks amazing to dine in.

The menu is quite simple, but I like that and the flavours were fantastic. There is a child menu and the staff made my son of 7 years old feel very special.

Service was top level and the main reason I want to come back, the French ???????? waitress was so nice to speak with as well as the rest of the staff.

In summary, just a great place to dine with friends and family.
Visited in march 2024
Poor overpriced food and that's the second time I have eaten there for Sunday 'brunch'
Never again if I can help it!
Visited in march 2024
Dreadfully arrogant and unfriendly service. Food okay.
Visited in march 2024
Waited 35 minutes for a bottled beer
Visited in march 2024
I had a wonderful lunch here but unfortunately the process of booking is tedious and the staff in reception are not well coming. I guess it's a place busy with "celebrities" and I was made to feel that i am definitely not one of them!
Visited in march 2024
Very nice place nice terrasse and the inside is charming too with a cute fire place
Wonderful service and nice people going there
Cocktails are very nice and food too
Visited in march 2024
El ambiente es super! Decoración y servicio muy bien. Merece mucho la pena pasar y probar el brunch.
Visited in march 2024
Went for brunch and must say, it exceeded expectations. All dishes were lovely and service fantastic, will put it on rotation!
Visited in march 2024
I am not sure if the waitresses work for us or we work for them. When you say “excuse me” one of them didn’t bother to turn her body toward our table. You need to order same drink to 3 different waiters. Funny service team don’t know who works for who at a restaurant.

Lastly if you want to change table; the rude and funny waitress asked me to speak to the manager. Then, I asked her to speak to her manager as I am supposed to be a customer.

Such nice ambiance on the highway to the bottom with worst service team.
Visited in march 2024
Saturday dinner for four costed us over £700, which I think is insane. £100 of that was just for service, which is ludicrous (15% service charge. This is not NYC, guys, to pay big money for a very average service. Our waiter managed to speak to just one of the four guests, completely ignored women at the table, was speaking really fast when describing menu recommendations like he just had to do it but didn’t care whether it was helpful or not; he also hadn’t managed to smile once - if you are in a hospitality business, maybe you should consider being hospitable. If you can’t, then don’t charge 15% SC!). Food was great quality, very tasty, although portions are on the smaller side. The best two dishes for me were pork and crab linguine. We also had a venison steak, men loved that one, pizza was very average so wouldn’t order that again. The restaurant was busy on a Saturday night, but there was no good vibe
Visited in march 2024
We went to the restaurant and the food was delicious. We sat at the chef counter and loved. The wine list great and they serve some extremely great wines by the glass so if you are with a partner that doesn’t drink you can still order a decent wine by the glass.

We had octopus which was 5 stars then we shared a place of pork ribeye on the bone again delicious. They also have 48hrs marinated chicken which is special.

My wife had some virgin cocktails and it was very impressive!

Price is £££££ but it’s worth the experience on a special occasion

I will certainly come back.
Visited in march 2024
The place to see and be seen.
Visited in march 2024
Funky fun & classics
Visited in march 2024
What an extremely disappointing experience it was !
244 £ bill for two persons. (Including 15% tip, meaning 31£ that were arbitrarily added by the waiter).
My avocado and quinoa salad was absolutely tasteless (no sauce, no condiment … I imagine no passion by the chef).
The octopus was minuscule.
Pasta was so badly presented and looked like a mess in the plate !
I had to ask twice the waiter about ketchup and mayonnaise for the fries we ordered. And he kept forgetting…

In spite of the 31£ tip, the waiter still came over with the credit card machine display indicating if we wanted to add an extra 5/10/15% and when I said that I am fine with the 31£ he put on the bill, he clearly snobbed me and turned his face the other way when I said “thank you and good night”.

Honestly? Horrible experience (not forgetting the smell coming out of the open kitchen … check the aspiration system my friends …)

Not at all the 5* level I expected
Visited in march 2024
Sehr nettes, wenn auch teures Hotel. Der Service ist ausgesprochen zuvorkommend. Die Lage ist ideal für Unternehmungen direkt in der City. Die Zimmer sind ausreichend gross. Die Bar ist der Hammer und auch der Außenbereich sehr nett! Also insgesamt 2 Daumen hoch!
Visited in march 2024
Every day a different decisions one day the last order for breakfast is on 10:30 the next day i came at 10:00!!!!
Visited in march 2024
Wanted to check out the hotel because of the fame associated with it. Sat at the hotel bar and had a few drinks. Our bartender was Jon, he was friendly, made brilliant cocktails and told us some great stories about the hotel and his life. Great atmosphere, and a fair price point. Will definitely eat here next time (there was a private party the next day so I was unable to make a reservation).
Visited in march 2024
Very rude and arrogant waitress who was today in the patio. She behaves like she is a queen and the clients are her servants. I never seen the waitress in high end place or in any other place with such attitude.
I don’t know the name of the person (she is quite corpulent). I liked this place before and I was a frequent guest but I will never come again.
Visited in march 2024
Chiltern has gone from bad to worse. The staff changed too many times, getting more rude at each iteration. There has been a pre-covid and after-covid stage as well. Place has become much more aggressive on pricing and you can tell in the way you get treated they're after objectives. Luxury experience is far away with a management that only relies on the legacy of the adress. No more hype vibes. No more personalisation of the experience. Just a four season staff in a pretty building.
Visited in march 2024
First time to stay there .. the vibes and design of the rooms is more than amazing .. friendly staff .. definitely would me my always lobdon hotel
Visited in march 2024
We were here with my friend for the lunch. Visit was totally spoiled from the beginning . We have been waiting table for 20 minutes, our table was at 14:30 and we were seated at14:50. Hostess Marta was very rude, didn't offer drinks while we were waiting and her behavior was disrespectful to us. When I have asked her name to complain to the manager, she said that she wouldn’t tell (I found out the name from the waiter). I thought that professionals are working in such a high-end place, but it turned out to be ordinary rude people. I highly do not recommend visiting this restaurant !!!
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