Results Hotel London

MAMA SHELTER LONDON

Hotel • €€

3.6/5

• 25 review

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437, Hackney Road, London, United Kingdom

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+44 20 7613 6500

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2024

Recommended

• 2024

A superb hotel, chic and cosy, very recent, in a trendy corner of East London. The decoration is absolutely perfect!

Cock-a-doodle-doo, the Mama Shelter group has landed its spurs on London since September 2019. This cool, trendy neighborhood in East London is the place to be. We love the home-cooked restaurant, the Sunday brunch, the "Garden bar" cocktail bar, the karaoke room, the restaurant and, if you're feeling motivated, the gym. Mama Shelter remains true to its distinctive, wacky style that's instantly recognizable, but you'd better have experienced it before to appreciate it.

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Expect to pay between £130 and £260 for a double room.

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Members' reviews on MAMA SHELTER LONDON

3.6/5

25 reviews

Value for money

Location

Cleanliness

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Eva B.

Visited in april 2024

Unfortunately we recently came in for a friends birthday and left with food poisoning. Two nights ago my boyfriend and my friends came in for one of their birthdays, he ordered the fish and chips while the rest of us shared a few starters. Food is really nice and we have been here before, my boyfriend and I for Valentine’s Day and there were no issues it was a lovely meal. However this time around, my boyfriend the next day woke up puking everything out from 8am to 10pm. He was seriously ill and is only just recovering from it. He had nothing else to eat this day so the only thing we can recon it was was the fish that MAMA shelter was serving. I’m very disappointed from this experience and seeing him so ill was quite terrifying. Please be warned on the fish and maybe other “fresh” meat products I wouldn’t wish this upon anyone. I hope the staff and management look into this deeply as it is a major safety concern. Working in a restaurant myself makes me feel really sorry that I have to write a review like this, but I felt as thought it needed to be said. The staff was lovely and our waiter was really nice, he did take ages to come round but I don’t blame him for that it was a little busy and he was the only person serving, you can only blame management for that.

JG E.

Visited in april 2024

Quelle déception! Déconseillé ⚠️
Ayant déjà effectué des séjours dans d autres hôtels Mama Shelter en France, j ai été très déçue.
Ce n est pas parce qu un hôtel veut être “tendance”, que le personnel doit être sans expérience en hôtellerie et incompétant, tant à la réception, qu au restaurant!
La qualité du petit dej est bas de gamme, entre fruits en boîte et café filtre. On vous demandera de payer un extra si vous souhaitez un Latte 5£ et un chocolat chaud 4£, c est du jamais vu!
Depuis, j ai trouvé que l emplacement n était pas idéal….
Je ne reviendrai pas dans cet hotel lors de mes prochains sejours et ne le recommanderai pas a mes amis.

Duke O.

Visited in april 2024

Pour avoir fréquenté divers Mama Shelter, celui-ci est clairement indigne de la franchise en termes de personnel, dont l’incompétence et l’évanescence ne sont égalées que par l’attitude désagréable. Le naufrage n’est évité que grâce à une poignée d’individualités bienveillantes hélas trop rare (Arthur et Ian).
Il est également surprenant d’apprendre qu’on ne peut consommer sur place que le montant de la caution / respectivement on ne peut mettre à charge de la chambre ce qui est consommé sur place sans l’avoir pré payé. Du jamais vu.
La déco d’usage ne permet pas cette fois ci de sauver les meubles. Une immense déception.
Cinq étoiles pour la cuisine du restaurant en revanche (repas du soir).

Susan G.

Visited in april 2024

Very quirky hotel. Clean. Breakfast plentiful and tasty. Ate 1 evening meal here during 3 nights stay. Good range of options on menu, delicious food.

Christian G.

Visited in march 2024

Ich bin sehr zufrieden, wir hatten einen Notfall da ein AirBnB schief lief und ich mit der ganzen Familie im Regen um 12 Uhr Nachts am Schalter ankam. Die beiden Kollegen am Schaltet waren klasse !!! Wir haben 10% Rabatt auf ein Zimmer im Basement erhalten und konnten endlich duschen/schlafen und am nächsten Tag unsere Dinger klären.

Beste Grüße an die beiden die abends am 26.03 am Schalter waren:

Danke!!!

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