Back to plant data sheet HAYMARKET HOTEL, FIRMDALE HOTELS

Opinions HAYMARKET HOTEL, FIRMDALE HOTELS London

Members' reviews on HAYMARKET HOTEL, FIRMDALE HOTELS

4.5/5
15 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
Great location, nice bar & restaurant, awesome/helpful doormen…but the room itself and the front desk staff really put a damper on our visit.

The room was like the set of “Being John Malkovich”! It was mid floor, so windows were at floor level! The bathroom was bizarrely warm and the shower (but not the sinks) had wildly fluctuating hot/cold water and very hard water (hard to wash off the soap!). When I explained this at checkout (noting it was a minor issue), the staff person (middle aged disabled lady) got defensive and passive aggressive (“we’ve never heard of this before!”). Really?!? Come on!

Major shoutout to the doormen, Philip and Ben! VERY helpful, friendly and thoughtful! Made our stay, and the minor issues we encountered, less bothersome.
Visited in february 2024
I cannot say enough positive things about our stay and the staff here. After ditching our AirBnb due to the smell, we booked a room at The Hay Market Hotel and it truly made our London trip magical. My husband and I traveled with our 7 month old baby, and the team at the hotel went above and beyond to make sure we were taken care of. By the time we left, it felt like we were saying goodbye to longtime friends. The location is also incredible - walking distance to most everything in central London but on a quiet and uncrowded street. I would stay here over and over again, and am so very grateful for the team that made our stay so special.
Visited in february 2024
Stunning venue, good party, brilliant staff. Can not comment on the rooms as didn’t stay but overall a superb venue to host an event.
Visited in january 2024
We stayed here over New Year’s Eve with our two young children and it was one of the best experiences I have ever had! They were so unbelievably nice, accommodating and helpful in every regard. From the child friendly amenities (kid sized bathrobes and slippers, organic sensitive skin toiletries in cute bunny bags, milk and cookies with their names at turn down and welcome hot cocoa), to the fantastic recs for food and activities, indoor pool WITH floating toys AND full service for the adults, honesty bar with board games to wind down. And most unexpected perk was being able to see the passing new years parade from our window. Just loved everything and the staff was absolutely fantastic. Kids didn’t want to leave the hotel on our last full day- spent it at the pool, bath with a tv allowed for a lazy perfect day. I couldn’t ask for more.
Visited in january 2024
Oh how darling! The suites are stunning. I was enchanted by the experience. Simply exquisite. Thank you for our bell boy/room server yesterday evening for a productive display and oh, so accommodating. Excellent!
Visited in december 2023
Very stylish independent hotel. Nothing is too much trouble.
Visited in december 2023
Für London ein Traum
Visited in december 2023
Didn't stay here, but the small business conference I attended was a success helped by welcoming staff and good facilities.
Visited in november 2023
Have been on a number of occasions for lunch and meetings - nicely hidden away with good food and good service. No complaints.
Visited in october 2023
Beautiful place. Security were amazing
Visited in october 2023
Great venue for an event for a small group less then 30. Am sure there must be other bigger rooms
Visited in october 2023
I have to say Morphee at the front desk provided best services I have ever had. She made accommodations that I needed, made me feel at home. Rooms are very cute and i recommend to stay in this hotel.
Visited in september 2023
i like stay here, very nice
Visited in september 2023
I can't say enough good things about the Haymarket Hotel. Location is amazing, staff is amazing, and the rooms are amazing. Our bellman, Patrick, was the friendliest person we met in England (and all English are extremely friendly). I definitely plan to stay at the Haymarket every time I stay in central London.
Visited in september 2023
Stayed for 4 nights - room located near cleaning room and elevator. Extremely noisy - heard every chit chat and doors opening and closing. No solution as hotel was fully booked. Unacceptable when considering what we’ve paid.
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