An agency that has constantly bought up other agencies (Arctic Adventures, Extreme Iceland...) to the point where it's impossible to find someone to talk to. Unfortunately, the company has become a wholesaler with no quality service for mass tourism. In recent years, their service has really lost its lustre, as it has become too big and therefore a bit of a factory, which is a pity... We would therefore like to warn you and advise you to avoid this establishment. Please feel free to choose another of the receptive agencies listed in this guide.
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Members' reviews on ADVENTURES.COM
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For the northern lights our tour guide was H, he was very friendly and passionate about helping us to see the northern lights. We did see them and it was an amazing experience. We were given hot chocolate and a shot of Icelandic ‘Black death’. He took fantastic professional photographs, which were shared on a Google drive and he explained the phenomena with great knowledge.
For the Katla ice cave tour, our tour guide was Sikki (unsure on the spelling). Once again he was so friendly and helpful. He told us all about the glaciers and helped us to take great photographs. We felt safe and looked after the whole time. He also gave us recommendations for a great pizza place in Reykjavík, which we tried and loved!
Overall, we cannot fault Arctic Adventures and would recommend their tours to anyone!!! Thank you so much!