REYKJAVÍK CITY HOSTEL
Hotel
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2024
Recommended
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2024
Youth hostel with beds in rooms of 2, 4 or 6 people
This youth hostel has beds in rooms for 2, 4 or 6 people. The bigger the room, the cheaper the price. In summer the place is very popular and early booking is highly recommended. There are kitchens, a dining room and rooms with television, Internet stations, wi-fi and a laundry. It is also a gold mine for brochures, bike rentals and car reservations. You will also appreciate the location next to the Laugardalslaug swimming pool.
Did you know? This review was written by our professional authors.
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Members' reviews on REYKJAVÍK CITY HOSTEL
3.4/5
114 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in october 2023
Don’t forget people. Terrible place, not honest staff!
Take care! They are not honest with the customers!!! None star would be better!
December 23 - Take care! They just want your money. Don’t answer me anymore…
????
Bad experience.
I made a mistake and tried to cancel the reservation after a few hours and asked for a refund. They just said that it was impossible and kept my money.
☹️
I read your answer. You know that I have already contacted you. There’s no sense for a non refundable booking. It’s easy to refund the credit card. Terrible customer service. I live far from Iceland and you know I can’t reschedule.
Lack of good will…
New customers have to know that. They don’t care about us.
One more day and no answer. Just kept the money.
Terrible customer service. Pay attention, they don’t respect our money.
Take care! They are not honest with the customers!!! None star would be better!
December 23 - Take care! They just want your money. Don’t answer me anymore…
????
Bad experience.
I made a mistake and tried to cancel the reservation after a few hours and asked for a refund. They just said that it was impossible and kept my money.
☹️
I read your answer. You know that I have already contacted you. There’s no sense for a non refundable booking. It’s easy to refund the credit card. Terrible customer service. I live far from Iceland and you know I can’t reschedule.
Lack of good will…
New customers have to know that. They don’t care about us.
One more day and no answer. Just kept the money.
Terrible customer service. Pay attention, they don’t respect our money.
REYKJAVÍK CITY HOSTEL
Manager
10/05/2023 at 17:15
Dear Marcos
Thank you for your review
I am very sad to hear about your experience with the service
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
Thank you for your review
I am very sad to hear about your experience with the service
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
See the translation
Visited in october 2023
Camping in Reykjavik is going to be expensive, we are paying double the amount we would pay for suburb campsites. However, the camping here has no Blackwater or grey water dump. Also, we have been here two nights now and no one has cleaned out the toilets and showers. They are disgusting. This is a campsite in Reykjavik, the capitol of Iceland and if I was an Icelandic sitizen I would be very ashamed that this is what we are showing to our foreign visitors. Please get this sorted so you don't get further very poor reviews on this site. Whoever is owner of this site is not advertising Iceland in its best light. Get your act together, you're very poor at this.
REYKJAVÍK CITY HOSTEL
Manager
10/05/2023 at 17:16
Dear Meryl
Thank you for your review
I am very sad to hear about your experience with the service at the campsite.
We are constantly trying to improve and make sure everyone gets a good experience.
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
Thank you for your review
I am very sad to hear about your experience with the service at the campsite.
We are constantly trying to improve and make sure everyone gets a good experience.
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
See the translation
Visited in october 2023
I can't understand how this campsite with so many reviews has 3.9 (last week it was 4.0) rate. After spending the night with our campervan in many campsites along the ring that has a rate of maximum 3.7, our expectations for Reykjavik Campsite was high...and much higher was our frustration at the end, unfortunately. It was the dirtiest one and the worst thing is that it was the most expensive one!! Unbelievable!
I would say it has a big potential: the check in was easy, kitchen and toilets are big enough for the amount of people they attend, but the toilets were not dirty, they were FILTHY. We arrived at night, tired, and had to deal with that. In the morning they were still FILTHY!! For that amount of guests, they should do the cleaning more times per day (for what we saw, they do it just once a day).
The kitchen was ok-ish, but 2 stoves were not working the next morning and people had to wait to use the ones that were working.
All in all, a big disappointment.
I would say it has a big potential: the check in was easy, kitchen and toilets are big enough for the amount of people they attend, but the toilets were not dirty, they were FILTHY. We arrived at night, tired, and had to deal with that. In the morning they were still FILTHY!! For that amount of guests, they should do the cleaning more times per day (for what we saw, they do it just once a day).
The kitchen was ok-ish, but 2 stoves were not working the next morning and people had to wait to use the ones that were working.
All in all, a big disappointment.
REYKJAVÍK CITY HOSTEL
Manager
10/05/2023 at 17:17
Dear Fernanda.
Thank you for your review
I am very sad to hear about your experience with the service at the campsite.
We are constantly trying to improve and make sure everyone gets a good experience.
As you say, our rating is high, but it seems as we went off the track during your stay.
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
Thank you for your review
I am very sad to hear about your experience with the service at the campsite.
We are constantly trying to improve and make sure everyone gets a good experience.
As you say, our rating is high, but it seems as we went off the track during your stay.
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
See the translation
Visited in october 2023
Ce camping est un dépotoir total. Les salles de bains étaient absolument dégoûtantes et n'avaient jamais de papier toilette. Je n’envisagerais même pas d’utiliser les douches ici. L'emplacement est génial mais c'est tout. C’est aussi très très cher vu l’état dans lequel il se trouve.
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Thank you for your review
Good to hear that you liked the location, connections and the camper pitches.
Not good to hear about your experience with the service and the facilities.
Can you please reach out to me through [email protected]?
Best regards,
Oddvar