ICELANDAIR HOTEL REYKJAVIK NATURA
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A 4-star hotel located near the Old Port district, featuring a spa with indoor pool, a gourmet restaurant and a restaurant...
Recently renovated, this 4-star hotel is located near the Old Port district. As soon as you enter, you will appreciate the colourful and modern style of the place, the warm and welcoming atmosphere. Decorated according to the nautical theme, each room range offers a different and original style. Moreover, this hotel has a spa with an indoor swimming pool, a gourmet restaurant, a shuttle service, and even a fitness room with a small climbing wall!
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Members' reviews on ICELANDAIR HOTEL REYKJAVIK NATURA
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Le personnel est très gentil.
Ils ont de très gentilles attentions même quand vous devez partir à 4h du matin.
Ils sont très patients avec les enfants.
Les chambres sont haut de gamme avec d'excellent produits dans les salles de bains.
Les chambres sont super propre comme le reste de l'hôtel.
Il y a des prises pour toute la famille dans la chambre.
J'ai un peu batailler avec la télévision pour y connecter mon téléphone.
Il est très bien placé vous pouvez vous rendre à Reykjavik à pied, il est très proche du musée.
Je recommande vivement cet hôtel.
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Now comes the bad part. Their hospitality sucked. Most of their staff has some issues. The staff is not at all friendly and I felt as if they wanted to check at every step if I can pay for their services.
Imagine I came back from the long day tour and had to wait for around 15 mins just to get my keys back. They wanted to check my passport, my cards, my name etc only because I left my keys at the reception. Me and my 9 year old were juggling at the reception just so we got the key to our room.
You keep calling the reception and no one picks up. For any information, I had to step down to reception.
Before you enter their restaurant, be sure you enter with your credit card in hand. They can't wait to get a signature. First sign then sit, as if I will run away from the restaurant without paying, that is when I am staying at the hotel. Yes there food is great and housekeeping is also good.
My overall experience with them has been quite bad. They are not helpful but most of their staff is arrogant. I would never suggest booking this place, if you are coming with a child.