Opinions SKY LAGOON Kópavogur

Amazing

Great place to visit and only 15 mins from Reykjavik. Fairly new by the looks of it and recommended by locals as being better than the Blue lagoon (never went there so can't confirm).
Easy to get to and from with regular buses and surprisingly wasn't too expensive for drinks once inside.....well not too expensive for Iceland.

If you book late in the evening in winter, there is a chance you can relax in the steaming geothermal water while watching the northern lights. A little bit crowded. Can be a hard to find space to yourself. The line to do the 7 step ritual can be pretty long. Nice showers and locker rooms. Cute little cafe outside the lagoon.

Un poco elevado el precio pero exactamente

Estupendo spa de pozas geotérmicas con infinity pool y varios servicios.

This is a must when you visit Iceland. Would recommend doing 7 steps. Staff are fantastic they can't do enough to help you out and are very professional.

Fantastisk opplevelse, anbefales!!!

Everything at Sky Lagoon was impressive and amazing, from the warm welcome to the seamless conclusion of our visit. They’ve truly thought of everything to make the experience smooth and enjoyable. The lagoon itself is a breathtaking sight, and I highly recommend trying the 7-step ritual—it’s a rejuvenating experience. Practical amenities like towels for everyone and small bags in the showers for wet clothes are thoughtful touches that enhance the visit. It’s great value for the price, and hands down, it was my favorite experience in all of Iceland.

We got the Sky package with the private changing rooms. The floor was a bit dirty and the showers smelled like public restrooms / pee. Otherwise the experience was great and we really enjoyed the 7 step ritual! It was not crowded at all.

I was a bit claustrophobic in the steam room because I couldn’t see anyone through the thick steam. It was hard to breathe in the hot air but after leaving the 7 step routine I felt a lot better!

Laura is the best ever

DEFINITELY go there!! We didn’t go to Blue Lagoon, so can’t really compare, but it was absolutely one of my fav experiences of the whole trip! The only available time was at 18h30 and we were a bit hesitant about missing daylight, but I can guarantee it is the best and most relaxing experience after a full day of fun!
The 7 step ritual is with no doubt worth it!

This is more of a giant outdoor hot tub, but also not an hour drive to get to.
Highly recommend the "7 Step" add on: it's worth it!

Belle terme moderne, da visitare sicuramente prima di andare via, siamo stati l'ultimo giorno prima di rientrare. Ristorante molto carino, piatti forse non troppo abbondanti ma molto buoni. Buoni anche i dolci.

This is my second experience at a geothermal spa (the first being in Budapest) and I have to say this one was very enjoyable. The building itself is located a way out of Reykjavik so will require some travel to visit but I found it to be well worth it. The changing rooms were clean and provided great locker space for storing things like backpacks and coats. The lagoon wasn’t as busy as I anticipated (visited on a Monday lunchtime) so we had a lot of space to enjoy. We did do the 7 Rituals which were great, the cold plunge pool was a great bonding moment with others, the scrub and saunas left my skin extremely soft and smooth. Overall a wonderful day out.

Esperienza strepitosa. Vicinissima alla città, quindi raggiungibile in bus senza stress. Posto magico dove passare qualche ora in tutto relax. Ho fatto il pacchetto semplice con il solo ingresso alla laguna ed il prezzo è simile alle terme italiane. Mi sono viziata bevendo un calice di vino (a prezzi giusti). Camera comune per il cambio con armadietti e doccia fornita di shampoo balsamo e teli. Ci tornerei volentieri

It was extremely busy when we went (which was to be expected) and during the 7 step ritual there were a few groups of extremely loud and obnoxious people that didn’t respect the calm/quiet of some of the spaces but overall our group had an incredible time and throughly enjoyed our visit. We paid the premium entry which gave you private changing /shower rooms which was definitely worth it. The walk up bar was delicious, highly recommend the passion fruit martini!

Booked, sky pass (7 step ritual and private changing rooms) for Wednesday at 10 am.

Overall I give it a 3 out of 5 and there’s good things to highlight but also a couple of frustrating points.

We arrived at 9:40 am where the hours said it opened at 9 am, however the doors were locked until about 9:55… so we stood out in the cold windy morning without the proper clothes to wear since we had walked from our vehicle rental agency and weren’t prepared to stand outside. When we finally were let in there was not an explanation, just a massive line of people waiting and cold and impatiently ready to get checked in. When we got through the line to the check in counter the staff member was impolite and we had an awkward conversation about how I was making a certain face at him.. I didn’t really know what he meant I was just very cold and confused why we had to wait outside.

At any rate there are many positives as well, the view is very nice and the temperature was perfect. The cliff that envelopes the lagoon is very interesting and neat. The sparkling white wine was very tasty. Staff were dressed warmly and would clean glasses and the locker room pretty constantly where they could (but I only ever saw one staff inside the lagoon to ensure this area was clean). Locker rooms were constantly being cleaned which was impressive for how large the locker room area was.

When we first arrived there was a wet towel on a rock that had clearly been there overnight - since we were among the first to enter.. there was also gum shoved in between two rocks which was quite gross.

At the bar more staff were impolite (very abrupt and to the point - not friendly).. at a certain point I was made to feel as if we were being nickeled and dimed for an experience that other lagoons provide with base entry. Furthermore they were doing construction so the crane was visible from the lagoon even though it was not in use.

I wasn’t sure if I should book the ritual since other lagoons provided most of that for the same price as entrance, but it was the body scrub that made me want to try it. There is no scrub for the face like at the blue lagoon but this part was actually very amazing and I left with all but my face skin feeling very nice and rejuvenated. I was glad that I did book the ritual despite the amount of tourists who did not see it as a relaxation opportunity made it hard to fully experience the intention of the resort- several talking in the sauna despite being told it was a quiet room then in the steam bath no one could see due to the steam so folks entering were disoriented and loud about that… this is probably not as much the resorts fault but I chalked it up to the proximity to city center and how many people could fit in the lagoon since it’s pretty big size. Possibly also because their hours were later than posted so a rush of people came all at once first thing.

Something they could make more clear on the website is that The ritual can only be performed one time which is something that seems a way to make it seem exclusive but again most resorts did offer steam sauna cold bath and cold showers with the same price as entrance and unlimited access for all. My advice would be for the ritual to be included in the base pass and also not limited on access (maybe tourists would see it as more relaxing and less confused on what it actually is).. the exfoliating scrub could be an up charge as that is an expense beyond the lagoons operating cost….

If I were to return I would try to arrive on a quieter day but first I would try other places in the area. The photo I post with no people took a long time to get just the right timing of no one around. I do not like taking photos of strangers since I am uncomfortable when others do that to me (this will happen a lot at a busy day of tourists at sky lagoon).

We had a very frustrating experience with Sky Lagoon. Initially, we intended to purchase simple entry to the lagoon but ended up inadvertently buying the “full experience” package due to the website’s misleading setup. Immediately upon realizing the mistake, which happened after an unusual charge appeared on our credit card, we attempted to cancel directly through their website. However, the website informed us that cancellations must be done in person.

Rushing to the facility within 30 minutes of the purchase, we were met with unhelpful staff who refused to refund or modify our purchase, citing a 24-hour advance notice policy for cancellations. Despite not using any of the facilities — we didn’t even enter the changing room and returned our wristbands immediately — our request for a refund was denied both in person and in subsequent email communications. The reason given was that by taking the wristbands, we had “participated” in the experience.

This policy feels incredibly unfair, especially since our intention to cancel was immediate and clear. We ended up leaving without using any services, essentially losing our money due to a simple mistake facilitated by their booking system. I hope this review helps others to be very cautious with the terms and conditions when booking at Sky Lagoon.

- Way too many party tourists, very loud and reeking of alcohol.
- Everyone with phones and cameras in the water, constant harassment.
- The ritual was super disappointing:
Despite instructions for quiet, noise in the sauna even after several warnings. Guests making fun of others when they complained.
Sauna door constantly open and cooled down. Too many people, dirty, uncomfortable feeling.
No space in the steam sauna.
The worst part: even guests without access entered through the back entrance and participated in the ritual, security didn't care.
Entrance and exit to the lagoon were dirty and musty.
The staff were very helpful, but couldn't change the overall experience. We won't be coming back and wouldn't recommend it to anyone. Unfortunately...!

The full sky experience is so worth it. I felt so relaxed after and my skin felt so soft. I wish I could do it again. Beautiful views all around, and so easy to go at your own pace. They don't rush you through the process and you can really just relax and be at peace.

An utterly disgraceful and nauseating experience at Sky Lagoon! What was supposed to be a tranquil retreat quickly turned into a horrifying scene straight out of a nightmare. The sight of a used sanitary pad floating in the water was not just repulsive but a blatant testament to the abysmal hygiene standards this so-called 'luxury' spa maintains. The place was littered with debris, including empty drink cups abandoned in the stones, which speaks volumes about the neglect and lack of professionalism pervading the establishment. With staff seemingly oblivious to these grotesque conditions, one must question the competence and care put into maintaining a clean and safe environment for guests. This negligence is not only unacceptable but also insults the very essence of hospitality and customer care. I am utterly disgusted and feel cheated out of what should have been a peaceful and rejuvenating experience. Sky Lagoon has proven to be a cesspool of filth and apathy. Avoid at all costs unless you fancy swimming with garbage and waste!

the best

Loved our experience here. It wasn't too busy in the morning when we went. I recommend doing the ritual, it's worth it.

Bellissimo luogo termale. Le piscine di acqua termale in mezzo alle rocce con vista sull'oceano .

Loved it