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POLANA SERENA HÔTEL

Hotel • €€€
4.8/5
• 60 review

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1380 av. Julius Nyerere, Maputo, Mozambique
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+258 21 24 17 00
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2024
Recommended
• 2024

The majestic Polana Hotel, of the luxury hotel chain Serena, is one of the most beautiful in Maputo. It has a bar, a restaurant, a café, a Hollywood pool, a gym, a spa, tennis courts... It's a real vacation resort. All the rooms are different, quite iconoclastic for a luxury hotel, with colonial Portuguese headboards in carved wood for the most part. The bar terrace with its view of the ocean and the sublime pool decorated with a white colonnade is dazzling.

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Members' reviews on POLANA SERENA HÔTEL

4.8/5
60 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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maxi l' italien
maxi l' italien
Visited in february 2024
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excellent mais...
Le restaurant est excellent. Probablement le meilleur dont je me souvienne. La vue depuis la terrasse est agréable sur la mer. Les chambres sont propres, grandes et dotées de tous les équipements. Le style ancien mais qui fonctionne correctement est magnifique. Juste en dehors du centre.Le bruit de la chambre. J'étais exactement au top des machines centrales de climatisation et elles ne s'arrêtaient pas pendant la nuit. Le fait que la réservation m'ait dit que c'était une vue sur la mer et plutôt une vue sur la ville. Ils ont proposé une pièce différente dans l'annexe mais l'odeur n'était pas si agréable et de plus ce n'était pas agréable comme le bâtiment principal. J'ai demandé un panier petit-déjeuner mais je ne l'ai pas trouvé au concierge quand j'en avais besoin.
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Adam J.
Adam J.
Visited in november 2023
Mantém, de forma coesa, o seu estilo clássico.
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Hermenegildo F.
Hermenegildo F.
Visited in november 2023
Uma excelente vista para o mar
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POLANA SERENA HÔTEL
POLANA SERENA HÔTEL Manager
11/20/2023 at 08:53
Prezado Sr. Hermenegildo Frank Marure,

Muito obrigado por ter escolhido o POLANA SERENA HOTEL como o seu local de residência preferido durante a sua recente visita em Moçambique e por ter tido tempo para dar os comentários completos sobre a nossa propriedade e serviços.
Estamos realmente honrados e felizes por saber que gostou da sua estadia no Hotel e que acha a propriedade excepcional em todos os sentidos. A Direcção certamente compartilhará os seus comentários encorajadores com toda a equipa.
Obrigado mais uma vez por compartilhar a sua maravilhosa experiência e comprometemo-nos em continuar a prestar a melhor Hospitalidade e Serviços do Serena.

Atenciosamente,
Anderson Mburugu
Director Geral Interino
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edson r.
edson r.
Visited in november 2023
Hotel 5 estrelas, um dos edifícios históricos da Capital do país (Maputo, Moçambique)
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POLANA SERENA HÔTEL
POLANA SERENA HÔTEL Manager
11/20/2023 at 08:54
Prezado Sr. Edson Raimundo Matusse,

Muito obrigado por ter escolhido o POLANA SERENA HOTEL como o seu local de residência preferido durante a sua recente visita em Moçambique e por ter tido tempo para dar os comentários completos sobre a nossa propriedade e serviços.
Estamos realmente honrados e felizes por saber que gostou da sua estadia no Hotel e que acha a propriedade excepcional em todos os sentidos. A Direcção certamente compartilhará os seus comentários encorajadores com toda a equipa.
Obrigado mais uma vez por compartilhar a sua maravilhosa experiência e comprometemo-nos em continuar a prestar a melhor Hospitalidade e Serviços do Serena.

Atenciosamente,
Anderson Mburugu
Director Geral Interino
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Rufus M.
Rufus M.
Visited in november 2023
The most traditional and historic 5 hotel in Mozambique! Highly recomend it as a plce to stay, not sure on the renovations of the veranda seems like that amazing view has been spoiled ????????.
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POLANA SERENA HÔTEL
POLANA SERENA HÔTEL Manager
07/01/2019 at 12:07
Dear Rufus Maculuve,

Thank you very much for choosing the POLANA SERENA HOTEL as your preferred place of residence during your recent visit to Mozambique and for taking the time to write such a thorough rave review of our property and service.
We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property exceptional in all ways. Management will be sure to share your encouraging feedback with the entire team.
Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service.

Regards,
Abhishek S. Negi
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