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HÔTEL CÉRVOL * * * *

Hotel €€
3.1/5
60 review

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Av. Santa Coloma, 46, Santa Coloma, Andorra
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2024
Recommended
2024

4-star hotel in the city's old quarter, with restaurant, bar and fitness room offering free ski-sitting service

4-star hotel located in the old part of the city, just 15 minutes walk from the famous shopping area, Avenida Meritxell, and a few minutes from Caldea. The Hotel Cèrvol has 93 rooms equipped with TV, safe, telephone and bathroom. Its main assets include a magnificent restaurant, a bar and a fitness room. Free ski storage service (deposit required), entrance tickets to the Caldea spa can be booked at reception, as can ski passes and equipment.

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Members' reviews on HÔTEL CÉRVOL

3.1/5
60 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2023
Decent, basic hotel. Slept well however the ‘double room’ was just two single beds pushed together, so that wasn’t ideal.

⚠️CAUTION⚠️ if you reserve the package with Caldea, make sure you know that you will not have any flexibility on the time or day that the hotel select for you to enter the spa. Even though we wrote a note on the reservation, emailed and called them, they did not respond to our request for a specific entry time (since we had other commitments on the trip) and we ended up having to deal with the incompetent front desk staff who didn’t make any provisions or compensation. We had to change all of our plans for the trip.
Visited in october 2023
Correcto si buscas simplemente dormir sin demasiadas comodidades.
Buena presión de agua en la ducha.
Productos higiene.
La comida no puede ser peor. Es como si alguien que no tiene ni idea de cocinar, se hubiera puesto en cocina…
Instalaciones anticuadas, aunque limpias.
Lo peor. La cama tenía rueda en dos patas y se movía mucho, al sentarse o al girarte durmiendo. Zona de bastante tráfico.
Visited in october 2023
Me ha gustado mucho y las trabajadoras son muy simpaticas. Me llevo un gran recuerdo.
Visited in october 2023
El hotel es bastante sencillo y algo antiguo, pero calidad - precio de primeras está muy bien. Nosotros la media pensión la hemos visto muy bien, y había algo de variedad. Lo único que nos tocó una habitación que no podíamos abrir la ventana porque no había nada más delante que un edificio, era interior y además estaba rota. La limpieza de la habitación podría mejorar un poco. Y la ducha no nos cerraba la mampara, y de seguida nos lo arreglaron.
Visited in september 2023
Tuvimos un problema con la habitación que reservamos y nos la cambiaron por otra mejor. El servicio de recepción muy bueno. El chico que estaba en recepción nos informó de lugares que visitar, restaurantes y rutas de montaña. Estamos muy contentos con su atención. Volveremos.

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