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BEST WESTERN PLUS HOTEL ZÜRCHERHOF * * *

Hotel €€
4.1/5
16 review

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Zähringerstrasse 21, Zurich, Switzerland
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2024
Recommended
2024

In the heart of Zurich's historic old town, the Best Western Hotel offers clean, modern and comfortable rooms with the added bonus of Swiss service. Its main asset is its location, just 10 minutes from the main railway station. For dinner, the staff will surely direct you to the adjoining restaurant - owned by the hotel - and they will be right: the Walliser Keller offers one of the best fondues in the city.

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Members' reviews on BEST WESTERN PLUS HOTEL ZÜRCHERHOF

4.1/5
16 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
Κεντρικό σημείο,καλη επικοινωνίας επι πληρωμή το πάρκινγκ αλλά καλό σύστημα και κοντά.
Visited in march 2024
Terrible small rooms, with a toilet right at the entrance to the room, where you usually take off your shoes. It was a surprise, neither the description on the booking site nor the girl at the reception informed me about this "feature" of the room.
Visited in february 2024
This was our 3rd visit to this hotel and our worst! We choose this hotel for it's vicinity to the Zurich BHF and up to this stay, a quiet clean room , comfortable bed and an updated bathroom and shower was what we had. We usually stay in Zurich overnight after arrival from US on our way to various points of interest in Switzerland. Unfortunately this stay was not that. The room faced the street with a lot of noise from people talking in "Slovak" language (Polish, Russian, Serbian, etc) til late hours of the night. The hotel staff was certainly oblivious to this fact as it was happening right in front of the hotel. I have seen it mentioned in other reviews.
The most important part of this disappointing stay was the fact that the mattress on my wife's side was completely "broken" and caved in! She had to move to my side to feel any resemblance of comfort and support. She woke up with a bad back. The next morning upon check-out when we brought it to the attention of the front desk, we were told that we should have brought it to their attention! Really? At 10 PM when we first settled in our room after a stroll around the city!? Not a great answer. Beware of the noise and check the mattress as soon as you arrive!
To Best Western Corporate: Have the hotel staff be more sensitive to the constant noise in front of their property at late hours; and as insignificant as it might sound, we stay at BW hotels all around the world, we were never acknowledged as "Diamond" Members at check in, nor our room had the bottled water as customary.
We will look for another alternative next time.
Visited in february 2024
Banheiro muito apertado, a cama de casal estava com um dos lados do colchão afundado, muito desconfortável, o piso estava soltando e fazendo barulho conforme anda
Funcionários atenciosos, café da manhã excelente e boa localização são os pontos altos
Visited in february 2024
La ubicación perfecta para hacer turismo, en el barrio histórico, junto a calle de ocio y cerca de la estación.
Confor de la cama, baño renovado y maravilloso, desayuno fenomenal y magnífica atención. Lo recomiendo.

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