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Opinions BEST WESTERN PLUS HOTEL ZÜRCHERHOF Zurich
Members' reviews on BEST WESTERN PLUS HOTEL ZÜRCHERHOF
4.1/5
16 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
BEST WESTERN PLUS HOTEL ZÜRCHERHOF * * *
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The most important part of this disappointing stay was the fact that the mattress on my wife's side was completely "broken" and caved in! She had to move to my side to feel any resemblance of comfort and support. She woke up with a bad back. The next morning upon check-out when we brought it to the attention of the front desk, we were told that we should have brought it to their attention! Really? At 10 PM when we first settled in our room after a stroll around the city!? Not a great answer. Beware of the noise and check the mattress as soon as you arrive!
To Best Western Corporate: Have the hotel staff be more sensitive to the constant noise in front of their property at late hours; and as insignificant as it might sound, we stay at BW hotels all around the world, we were never acknowledged as "Diamond" Members at check in, nor our room had the bottled water as customary.
We will look for another alternative next time.
Funcionários atenciosos, café da manhã excelente e boa localização são os pontos altos
Confor de la cama, baño renovado y maravilloso, desayuno fenomenal y magnífica atención. Lo recomiendo.