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SUN KARROS DAAN VILJOEN * * *

Hotel €€
4.4/5
30 review

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Carte de l'emplacement de l'établissement
20 km à l'extérieur de Windhoek sur la C28, Windhoek, Namibia
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2024
Recommended
2024

Gîtes with luxury chalets, a camping site and above all a beautiful swimming pool as big as two tennis courts.

Ideal when returning from a long trip, after several hours driving back from the north. The recently renovated cottages have luxury chalets, a campground and above all a beautiful swimming pool as large as 2 tennis courts. Located in the Daan Viljoen reserve, anchored in the heart of a sanctuary with a relatively large population of game species typical of the highlands. Because of its proximity to Windhoek and its green setting, it is a convenient stopover for visitors wishing to avoid the relative hustle and bustle of the capital.

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Members' reviews on SUN KARROS DAAN VILJOEN

4.4/5
30 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2023
Wunderschönes Resort / Lodge, freundliche Personal, insgesamt eine tolle Erfahrung!
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:07
Hello Michael,

Thank you for sharing your experience with us at Dead Valley Lodge. We're thrilled to hear that you found our lodge beautiful and that our staff provided you with friendly service. Your positive feedback means a lot to us, and it encourages us to continue delivering great experiences to our guests.

If you ever have more detailed feedback or specific suggestions to share, please don't hesitate to reach out. We always aim to improve and enhance our offerings to ensure that each guest has a memorable stay.

We look forward to the opportunity of welcoming you back for another wonderful experience in the future.
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Visited in september 2023
El guia RICHARD es lo mejor del hotel junto con el CHEF. Aun asi, la comida un poco justa, no me refiero a la cena, sino a la hora de la comida (de 12 a 14) solo hay posibilidad de comer una ensalada (en diferentes variedades), la cantidad también es un justa. Sobre la cena nada que objetar, buffet y variado. La oferta de bebidas nos ha parecido escasa. Tener que pagar el agua en el desayuno no nos ha parecido bien.

Que el baño este fuera de la habitación, opinión personal, no me ha gustado. La lona de las habitaciones con el viento, no ayuda para dormir.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:11
Dear Iradi Bilbao,

Thank you for taking the time to share your feedback about your stay at Dead Valley Lodge. We appreciate your insights as they help us understand our guests' experiences better and make necessary improvements.

We're glad to hear that you had a positive experience with our guide and our chef. Their contributions to our guests' experiences are indeed invaluable.

Regarding your concerns, we apologize for any inconvenience you faced during lunchtime. We appreciate your feedback about the food options and portion sizes during that period, and we'll certainly take this into account for future improvements.

We understand your concern about having to pay for water at breakfast, and we'll review our policies to see if any adjustments can be made to better accommodate our guests in future.

As for the bathroom being outside the room, we understand that personal preferences can vary. We will certainly also look into the issue of canvas in the rooms to minimize disturbances caused by wind.

Thank you again for your feedback, Iradi. We take your comments seriously, and we hope to have the opportunity to welcome you back and provide an even better experience in the future.
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Visited in september 2023
Un très bel endroit bien situé pour visiter Deadvlei et les alentours. Tentes luxueuses, personnel attentionné, très bon buffet avec choix de viandes à griller. Vraiment nous avons passé un bon moment ici.
Le tout petit bémol, trop proche du hameau Sesriem donc un peu de bruit lié aux allers retours matinaux des 4x4.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:17
Hello Frédéric Régent,

Thank you for taking the time to share your experience at Dead Valley Lodge. We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring Deadvlei and the surrounding area.

It's fantastic to know that you appreciated our luxurious tents, attentive staff, and the delicious buffet with a choice of grilled meats. We always aim to provide our guests with a memorable and comfortable experience, and your positive feedback is greatly appreciated.

We do understand your concern about the noise from the morning return trips of 4x4s. We apologise for the disturbance.

Thank you again for choosing Dead Valley Lodge, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
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Visited in september 2023
Sehr schön eingerichtete Zimmer und gut gelegen innerhalb des 1. Gates. Der Service ist freundlich und das Essen sehr lecker und frisch. Nur das Lunch-Menu liess etwas zu wünschen übrig, da mit dem Feta Käse beim griechischen Salat sehr gespart wurde. Am letzten Tag hätten wir einen Lunch To-Go bekommen, jedoch wurde dieser dann von uns wie auch von den Angestellten leider vergessen. Die Frühstücksbox, welche wir am Morgen auf der Big Daddy genossen haben, war jedoch sehr gut! Auch die Tipps von Reagan waren sehr hilfreich. Die Wassertemperatur der Dusche war sehr unberechenbar, da sie willkürlich von eiskalt zu kochend heiss wechselte.
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:21
Dear Naomi Steiner,

Thank you for taking the time to leave a detailed review of your stay at Dead Valley Lodge. We appreciate your feedback and are delighted to hear that you found our rooms beautifully decorated and our location convenient, being within close proximity to the 1st gate of the park.

We're pleased that you had a positive experience with our friendly service and enjoyed the tasty and fresh food during your stay. However, we apologize for any disappointment with the lunch menu, especially regarding the Greek salad. We will review our menu offerings to ensure a consistent and enjoyable dining experience for our guests.

It's unfortunate that there was a mix-up with your lunch on the last day, but we're glad you enjoyed the breakfast box on your morning adventure to Big Daddy.

We appreciate your kind words about Reagan's tips, and we'll pass on your feedback. Your comment about the water temperature in the shower is also noted, and we'll work on resolving this issue to ensure a more comfortable experience for our guests.

Thank you for choosing Dead Valley Lodge, and we hope to have the opportunity to welcome you back in the future, providing you with an even more memorable stay.
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Visited in august 2023
Sehr schöne Anlage in guter Lage, direkt am Eingang zur Sossusvlei. Etwas schade ist, dass es keine Familienzelte gibt, sondern dass wenn man zu dritt reist einer in einem seperaten, riesigen Zelt untergebracht ist. An sich sind die Zelte sehr schön und bieten eine tolle Aussicht, es läuft auch immer mal wieder ein Oryx vorbei. Das Essen war sehr gut und das Personal sehr freundlich. Allerdings wurde auf eine Reklamation unsererseits nicht reagiert. Der Kühlschrank im Zelt funktionierte nicht, wir teilten es einem Mitarbeiter mit und es sollte sich auch jemand darum kümmern. Allerdings ging dann weder der Kühlschrank noch haben wir eine Info bekommen. Unser Guide Namens MC war top, hat viel erklärt und uns toll durch den Vormittag gebracht
SUN KARROS DAAN VILJOEN
SUN KARROS DAAN VILJOEN Manager
10/09/2023 at 16:24
Dear Albert Knittel,

Thank you for sharing your thoughts on your stay at Dead Valley Lodge. We appreciate your feedback and are delighted to hear that you found our facility to be very nice and conveniently located right at the entrance to Sossusvlei.

We're glad that you were accommodated comfortably even though there were no family tents, and that you enjoyed the spacious tents with their great views. It's wonderful to know that you had positive dining experiences and found our staff to be friendly.

However, we apologize for the issue with the fridge in your tent. It's important to us that all amenities function correctly, and we regret that there was a delay in addressing your complaint. We'll investigate this to ensure such instances are not repeated in the future.

We're pleased that you had a great experience with your guide, MC, and that they added value to your morning explorations.

Thank you for choosing Dead Valley Lodge, and we hope to have the opportunity to welcome you back for another enjoyable stay, with all amenities in perfect working order.
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