HÔTEL ARTHUR
2024
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Recognizable by its large blue mural, this comfortable hotel with 202 rooms has been a Helsinki institution since 1907. Although some of the rooms are a little old-fashioned, most have been pleasantly renovated and equipped. For families, 3, 4 and 5-bed rooms are also available. This decent hotel is perfectly located in a quiet street, yet in the heart of the city, close to the main tourist attractions and department stores, and 500 m from the train station. All special offers on their website.
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Further information
Opening time and information on HÔTEL ARTHUR
Single room from 75 € to 300 €, double room from 87 € to 350 €, breakfast included.
Owner's Message
The main sights, major stores and theaters are within walking distance. In total Hotel Arthur has 182 rooms. These comfortable rooms guarantee you sweet dreams. Hotel Arthur also has 3 small private saunas for rent.
Restaurant Arthur serves a delicious breakfast, followed by a tasty lunch buffet and a varied menu for dinner. The hotel's experienced and friendly staff will serve you competently and efficiently.
Members' reviews on HÔTEL ARTHUR
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Lack of Flexibility: Despite the flight cancellation being beyond my control, the hotel was inflexible in accommodating my situation. I expected some understanding, especially during these challenging times when travel plans can change abruptly.
Unresponsive Communication: I contacted the hotel via phone and email, explaining my predicament. However, the responses were slow, and it felt like my requests were falling on deaf ears. Clear communication channels are crucial during such situations.
No Refund or Credit: Unfortunately, the hotel did not honor my request for a refund or credit. I understand that some reservations are nonrefundable, but given the exceptional circumstances, I hoped for more flexibility.
Booking Through Third-Party Sites: If you book through third-party sites, like I did, the process can be even more complicated. The hotel’s policies may differ from those of the booking platform, making it challenging to navigate cancellations and modifications.
Politeness Matters: While I remained polite and understanding, I expected the same courtesy from the hotel staff. Good customer service goes a long way, especially when travelers are facing unexpected disruptions.
In summary, my experience at [Hotel Name] was disappointing. I hope they reconsider their policies and show more empathy toward travelers dealing with flight cancellations. As a guest, I felt unheard and frustrated.