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Opinions HÔTEL ROSENBURG Bruges - Brugge
Members' reviews on HÔTEL ROSENBURG
4.5/5
19 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
The best at Bruges - Brugge and around
TANUKI
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4.6/5
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BREYDEL-DE CONINC
Belgian restaurant - €€
3.9/5
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GUILLAUME
International & Fusion restaurant - €€€
4.9/5
Bruges - Brugge - Belgium
RESTAURANT LE MYSTIQUE
Gourmet - €€€
Bruges - Brugge - Belgium
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This is the first time I have encountered such a rude and disrespectful person. In addition to the small breakfast room in the winter garden, a table was set up in the hotel lobby and while people were having breakfast there, the person in charge insulted us by calling us disrespectful while collecting the glasses because we took our tea to the seat one step away. You said you ate all the food. We were annoyed by his excessive behavior of changing glasses after breakfast. Another woman in charge called us to account for not taking care of the three drops accidentally spilled on the ground by her three children, who were not even loud enough to raise their voices. Even though we said "they are children, it's normal", she said "no, it's not normal" and wiped her face angrily. We three families, their children are calm, quiet, in our own situation, we constantly feel like we are doing something wrong and will be scolded. While there are small and limited tables for 2 and 3 people in the breakfast area, 9 people were sitting at the same table. We feel like children in a school camp with harsh rules, not on vacation. It took time for our children to start taking water, just shy of anything. They were very upset and we all couldn't understand this situation. They seem like a place for fighting and teasing. We've stayed in so many countries, but we've never been treated like this. I wouldn't recommend it to anyone. I'm attaching photos of where the question includes the breakfast tables and lobby seating. The problem for us was not her warning, but her aggressive insult. We were tense and uneasy throughout the holiday. It is never recommended.