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Back to plant data sheet HOTEL HERITAGE

Opinions HOTEL HERITAGE Bruges - Brugge

Members' reviews on HOTEL HERITAGE

4.6/5

19 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

Frédéric P.

Visited in april 2024

Emplacement idéal à proximité immédiate de la place centrale mais dans une rue très calme. Accueil souriant et attentif, chambre très confortable. Seul petit bémol, les wc dans la salle de bains. Mais c'est peut-être parce que nous avions réservé la plus simple catégorie des chambres proposées. Nous recommandons chaudement.

Natacha D.

Visited in april 2024

Hôtel très bien situé, à deux pas de la grand- place. Le personnel est au petit soin. Chambres très agréables. Noys y retournons chaque année.

Celine M.

Visited in april 2024

Everything was perfect. Special mention to Le Mystique and to the possibility of privatizing the spa.

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Bruce S.

Visited in april 2024

Value for money was poor - particular for off-season (March). We have stayed at numerous five star hotels throughout the world, and we would rank this hotel near the bottom for five stars.

Ana C.

Visited in march 2024

Un hotel de cuento! El más recomendado en Brujas

Alvaro C.

Visited in march 2024

What a fantastic stay. Great location, great service and attention, very comfortable. The hosts and the teams is highly professional. Highly recommended.

John S.

Visited in march 2024

Horrible experience. Front Desk couldn't be more arrogant.
Any issues with your stay.....don't bother addressing the issue with these people because they just don't care.

Carlo Q.

Visited in march 2024

Un très
Bon séjour dans ce relais château où nous séjournons pour la deuxième fois
Une mention particulière pour l’accueil de
Claire au top
Et Anthony au dîner qui fu plus que parfait

Hugh D.

Visited in february 2024

friendly welcoming staff, beautifully appointed rooms with comfortable beds. Lots of unexpected extra touches, from fruit in the room, and a welcome drink, to mints in the car and water for the journey home. We had a wonderful gourmet meal in the hotel restaurant, with food courses tailored to the dietary needs of our group - excellent vegan food for those! Hotel is ideally suited in the centre of Bruges and has valet parking. We really enjoyed our short break here.

Be M.

Visited in february 2024

We only popped in for a drink and nibbles as I'm far too tight to stay here, but this is the definition of how the other half live. Made to feel VERY welcome too ????

Carlos A.

Visited in february 2024

The hotel is beautiful, the staff is awesome. Location was perfect, just a few steps from city center in a quiet road. The room is quite small, but it is ok for Europe standards. They offer all the amenities of a 5-star hotel, and everything worked fine. The only problem was the beds: they put two single beds together, with a queen size mattress on top, which make it really uncomfortable to sleep.

Catherine G.

Visited in february 2024

The property was beautiful, a legacy property without being pretentious or "old fashioned." The staff was wonderful, everyone was so nice and attentive. The room was well-appointed, bathroom was clean and orderly. The best part of our experience (apologies to the rest of the hotel) was breakfast! It might have been the breakfast I've ever had. There was an amuse bouche with Breakfast! It was exquisite and the wait staff was also amazing. We heard one of the staff speak at least 5 languages in our two mornings enjoying breakfast- it was amazing.

patrice B.

Visited in february 2024

Topissime

Sotto K.

Visited in february 2024

We stayed here for 4 nights two weeks ago. The hotel is in a superb location close to restaurants, shops and the sites of Brugge.
The staff are amazing. We were so well looked after. The breakfast is amazing. We had dinner at their restaurant and it does not disappoint.

Milena B.

Visited in january 2024

Magnifique hotel
Nous avons pris la chambre classique, décoration chic.
Petites attention au niveau des aliments proposés et des produits de beauté dans la salle de bain
Nous avons adoré l’attention de nous déposer des chocolats durant notre absence au restaurant ainsi que d’avoir fermer les rideaux pour nous dormir
Petite musique classique d’accueil très agréable
La salle de bain est superbe, le marbre et le miroir très classe
Je recommande à faire une nuit dans cet hôtel, un peu coûteux pour le commun des mortels mais à faire une fois dans sa vie surtout dans une belle ville comme à Bruges

Rosinascurlylife

Visited in january 2024

This hotel is a true 5-star experience. I’ve stayed in plenty of hotels, but this one is by far the best. The staff and location are amazing. Everything was immaculate. Rooms were fairly quaint, and so clean. The location of this hotel is 10/10, very close to all of the shops and square.

We visited during the holidays and the entire city was captivating and magical.

The only thing we weren’t able to try was the restaurant, which is Michelin starred, so a little unfortunate we weren’t able to get in for a reservation. Do that once you book the hotel. We ordered room service one night, and the lasagne bolognaise was the best lasagne I’ve ever had in my life.

Arin C.

Visited in december 2023

The hotel staff are extremely pleasant and professional. The hotel is centrally located 2 blocks from the main square. The rooms are very nice to look at however they are not convenient for the traveler who wants to have a stress free vacation. There is very little room in the standard room, both in the bathroom for toiletries and for luggage in the actual room. The mattresses are also pretty small and they're more like mattress pads on top of a box spring. The HVAC also has pre sets so it can't go below about 68 Fahrenheit. In my opinion it is overpriced for the value you receive from the room and it's amenities. All of Bruges is expensive, but even still.

Daniel O.

Visited in december 2023

We had an excellent experience at this property. Very attentive staff, excellent amenities in the historic part of Bruges. We stayed there with young children and the staff went above and beyond in making us feel welcomed. The breakfast was phenomenal, served in high end porcelain dish. No detail was spared to surprise us. As a final surprise, bottles of water and mints were waiting for us in our car. Those little details make a world of difference! We will definitely return to this amazing property.

Liliane R.

Visited in december 2023

Très belle maison, nous adorons tout ce qui est ancien ce qui a une histoire. Le petit déjeuner sublime
Seul petit bémol lors de notre séjour : nous avons trouvé un slip homme qui ne nous appartenait pas. Nous l'avons signalé à la réception. La personne était très désolée pour cet oubli. Nous ne l'avons constaté que le jour de notre départ. Cela ne nous empêchera pas de revenir lors d'un prochain séjour à Bruges