HOTEL DE BARGE * * *
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Charming hotel-restaurant in Bruges on a barge offering cabins with modern bathrooms.
An unusual hotel! This boat used to be a barge on the Bruges-Ghent canal, now anchored in the little port and transformed into a charming, affordable hotel-restaurant. Ducks and seagulls clamor for breakfast crumbs through the porthole. The cabins are adorned with noble woodwork and photos of old ships, giving them an exotic retro tone. Just like the life jackets on the beds, to feel the little thrill of sleeping on the water. Small but cozy, they feature a large window overlooking the canal.
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Echt romantische locatie met mooie decor en sfeer.
Now that that statement is out the way, I will provide more details.
Our two-night stay in room 22 was marred by an uncomfortable outbreak of itchy, swollen bites, which I later confirmed were due to bed bugs. Despite discovering similar complaints in Google reviews (absent on booking.com), the hotel's response was inadequate. The staff admitted awareness of the ongoing infestation but blamed it on a wider problem originating from France. Our request for a different room was denied due to unavailability, leaving us no choice but to sleep in the same infested bed, albeit with new sheets. (and we slept fully clothed).
Adding insult to injury, the rest of the hotel experience was subpar. The breakfast was a letdown, the room felt cramped, and the overall ambiance fell short of expectations. While the staff's apologetic demeanor was noted, it did little to mitigate the overwhelming negativity of the experience. The refund we received doesn’t compensate for the discomfort and inconvenience of dealing with these persistent bites, nor the added hassle and expense of professionally cleaning our belongings to avoid bringing the infestation home. Proceed with caution!