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Viceroy Santa Monica

Hotel €€€
3.4/5
20 review

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1819, Ocean Avenue, Santa Monica, Los Angeles, The United States Of America
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2024
Recommended
2024

Elegant hotel that has won the hype on all levels, from design to clientele in Los Angeles

Don't let the austere façade fool you. Just a 2-minute walk from the beach, Viceroy Santa Monica is the epitome of hype on all levels: from the design to the clientele, everything here is elegant. The decor, by Kelly Wearstler, is inspired by British colonial style. Idyllic, the high rooms on the sea side have beautiful views of the Pacific and echo the waves at night - prefer the other side if you're a light sleeper. The icing on the cake: two outdoor pools with cabanas.

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Members' reviews on Viceroy Santa Monica

3.4/5
20 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
A wonderful stay at the Viceroy Santa Monica! Could not recommend this hotel enough. The hotel itself is beautiful, but every person we interacted with was kind and helpful. This is the only hotel I will stay at in the Santa Monica area! Thanks for a great visit
Visited in april 2024
We had a broken air vent that kept us up all night. When we went to the front desk to mention it, they notified us that they were surprised since they openly knew about rooms 508 and 510 but didn't realize ours was also effected. While they offered to move us, they refused to fully comp us for the night. Pretty wild when they openly put people in rooms that they knew have issues. Ironically, we also knew the people in one of the rooms that they knowingly had issues, and they also didn't comp them. Insane to charge people for rooms that they know have issues, only to then wait to see if they complain. Note - Had a great experience previously, so could've just been the front desk person Mary or a broader management issue.
Visited in april 2024
I want to say something nice about this hotel but the 7am noise (maybe 100+db) from protesters is making me crazy.

The horn is super loud and non-stop. PLEASE STAY AWAY.

The room ceiling is low, the bathroom sink is tiny, and the whole room is smelly and I have running nose once I stay here (symptom is gone once I'm outside).

While to be fair, Service is indeed nice, location is also good. But the noise and room is definitely not good.
Visited in april 2024
Wow this place is really nice. The decor of the hotel is something to see, and the service is exceptional.
Visited in april 2024
They underpay there employees, and at the front desk they offered me a discount for the trouble it caused me. Which was really nice. But now 1 month later still did not credited anything and also not responding to my emails anymore.

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