SOFITEL LOS ANGELES

Service was great. Location is convenient to a lot of sights in the area if you're visiting. For the money, I feel like I've gotten some fairly nicer rooms at other hotels. For example there wasn't any kind of USB port hookup; I ended up having to awkwardly use a USB port on the back of the TV unit. Even though everything is clean you can sometimes see some of the artifacts of years of stays which slightly undermines the elegant vibe. Room facing the hills was quiet from within the hotel and outside of it.

Stayed one night at this hotel in April. No issues with the check in process. Was given a room on the 3rd floor. Not sure if rooms on the other levels are different, but the rooms on the 3rd floor have small windows overlooking street level and seem to be not to the same standard as the rest of the hotel or the Sofitel brand. Beds felt like coil mattresses with a mattress topper. Bathroom was a tub/shower combo which felt a little less than luxurious. On the plus side, everything was very clean and the gym had excellent equipment for a hotel (I believe they offer memberships/training to locals as there was a lot of personal training going on the morning I was there). Location is pretty good in front of the Beverly Center. About a 30 minute walk to the Sunset Strip or the other direction to Rodeo Drive. Beware of fees when budgeting. Room cost was $350USD which was was on the high side already, but when checking out noticed that additional taxes/fees (some vague ones like "urban fee") totaled almost an extra 30% ($90USD).

The bed and bedding are really comfortable. The water pressure and products in the bathroom are great. The staff is very friendly and helpful. The location is also great. There are many restaurants and shops you can walk to. This was our second stay at this location and we would stay here again.

10/10 Carlos and Enrique made the experience the feel extremely luxurious. Felt safe and welcomed.

Enrique and Carlos in security were great and made us extremely welcome. We love them and definitely returning. Great staff!