SOFITEL LOS ANGELES
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Ideal hotel to get around in the upscale areas of Los Angeles, which is a safe bet in terms of quality of service
The Sofitel Los Angeles at Beverly Hills brilliantly combines the French Touch and Hollywood glamour in an ultra-modern, urban architectural style that is reflected in its 300 luxurious rooms. Situated between West Hollywood and Beverly Grove, the hotel is ideal for exploring the chic districts of Los Angeles, and is a sure bet in terms of quality of service and comfort. Outside, the pop-colored swimming pool contrasts with the terrace's lush green pergolas. The icing on the cake: the spa, for a moment of relaxation.
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Members' reviews on SOFITEL LOS ANGELES
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
I usually never get the print receipts and check it but I noticed an extra charge of parking on my bill which they removed it! $65.99 per night for parking seems too much although valet service is nice.
I have not yet had the pleasure of staying here but the pre booking experience so far is terrible!! I have booked a 4 night stay, then found a cheaper deal. Sofitel offer a "best price guarantee" which is nearly impossible to get. They have asked for screenshots, dates, terms conditions and anything else possible all to make getting the match next to impossible. WHY OFFER THIS???.
Yet I provided this all, only to be told a photo of the screen is not sufficient even if it shows the details requested.
Your customer service is a massive fail.
And because they took so long to respond I've now missed the cheaper deal window.
Pissed and disappointed.
Also I note the response from owner is reach out, but not once is there a direct email or phone number listed.
That is the Sofitel saying, just pay and shut up.