Opinions NEWPORT BEACH MARRIOTT BAYVIEW Newport Beach

Centrally located. Nice layout of room (king size guest suite). But may need some new decor. Welcoming upon check in.

We stayed last night, NO HOT WATER TO BATHE IN, CALLED DOWN TO FRONT DESK TWICE BECAUSE THERE WERE NO BLANKETS OR PILLOWS FOR THE COUCH BED. I TALKED TO THE MANAGER AND SHE GAVE US A $50 CREDIT. NOW IM NOT RUNNING A HOTEL BUT I CERTAINLY DON’T WANT A DISGRUNTLED GUEST. I TOLD HER NOT GOOD ENOUGH, IPAID $270 FOR THE NIGHT IN WHICH I COULDN’T EVEN BATHE OR SHOWER. NEVER STAYING THERE AGAIN.

Nice hotel, but $40 per night parking is way too steep based on what you're paying for the hotel room as well. If someone comes to visit it's another $40 for them. Ridiculous... Also no Wi-Fi

It’s just wild to pay $350 a night and then get nickled and dimed when they hit you with $40 to park a car and $10 for Wifi and $7 for a bottle of water. Kind of a let down for a Marriott…

Great views!

The room was great, with a very comfortable bed. The room service employee(s) did a fantastic job cleaning and preparing the room every day. I will not hesitate to come back.

As a lifetime platinum elite member and have stayed 700 nights in Marriott…this hotel is just very average. Rooms need updating. Parking $40?? I get this is OC, but that is excessive. The elite perks are no where to be found. Had to beg for a bottle of water (no lounge) and the water they gave was a tiny bottle. When I asked if I could simply take a large bottle they said it was $7.50. No water in room. Would rather you just raise the room rates and not nickel and dime everything. Unlike many of the Marriott’s and this place needs some management changes.

Hotel needs major updates in rooms. We were put in a room full of dust . Manager inexperienced and did not want to listen .
She did not waive the room fee for us or breakfast . Do not recommend this hotel

Good hotel

Absolutely awful. Miscellaneous charges on the bill were brought to the attention of the staff, the manager, and nothing was done about it. That consumed weeks.

The water bottles next to the coffee maker in the room? Those are not labeled, but they are $14.

Receiving an Amazon package? That’ll cost you $4. ????

No water provided at check-in. Whoops! We ran out...

The Parking is $40/day and you have no choice. The gate was open when I arrived, so I thought it was free and available. It was not, but no one really cares in a place like this.

Was very Disappointed that after spending over $300 a night that there were no freebie , before I went out to the store to pick up water I seen these 2 bottles in my room and I almost opened and the price of of 7 dollars a bottle caught my eye , the handicap parking is to far away from the front door , order The Sliders was hungry and was done with all the rain after driving in it all day , now they were not to bad but couldn't eat the last one as it was to RAW !!!!!

Great location, very pricey but was a nice change from the Hilton I stay during my visits

Spent some time there with my 6 girlfriends and we had a most wonderful time visiting all the cities nearby along the coast. Would love to go back .

Surprisingly great hotel with nice accommodations and a nice view over the bay. The food and drink at the restaurant is very good, especially the customer omelettes at breakfast with lots of fresh veggies. Easy to get to as it’s only 10 minutes from the John Wayne / Orange County airport (SNA). Likely need a car for this location and parking is a little pricey, but otherwise the hotel is reasonable priced for the rooms and services.

What a great place to stay. Really enjoyed the views,

Overall I had some high expectations for this hotel. A liaison emailed me asking about my check-in time and recommendations. It went down hill when I never got a response from them.

Upon checkin the gentleman was kind but a bit frazzled. It took him a while to login and check me in and he had no other help. All in all easy to checkin once we finished up. I saw a lot of Bayview rooms so was hoping for a platinum elite upgrade but alas, I did not get it.

Also, this hotel has no lounge. I knew that going in. The breakfast option was a cold breakfast or I could upgrade for $12, so I opted for points. Also $7 life water in the room but no water for elites.

Parking was super easy but expensive, $39 a day. Also the rooms could use some updating. I love that they are all suites and they are in decent shape. Bed was super comfy and room was quiet. Housekeeping was excellent and on top of everything.

Last point, I booked this hotel for the hottub and it was closed. Disappointing but I get that it happens.

Pros: ideal location, big rooms, quiet, good housekeeping.

Cons: no personal touch, out of date rooms, pricey parking, broken amenities, no lounge, no upgrades (despite night availability).

I would recommend the Costa Mesa Marriott that is also all suites. Nicer property.

Awful customer service - at check-in, I was not greeted which I'm OK with, but still shouldn't happen. What really disappointed me was that it was purely transactional - card, ID etc. Once he had all of that he just gave me the key. No direction to elevators, this is your floor, where you can find hotel amenities etc. I've never stayed at this spot and while I've had a overall good experience with Marriott, this was awful and unacceptable!

Additionally this morning I came down to the lobby to find coffee. Same deal - front desk attendant provided zero greeting even though I was the only one in the lobby at 5:45a - when I finally got his attention by asking if he could assist - he simply responded that "coffee will be ready at 6, maybe a little after".

IMO customer service is just as, if not more important than amenities or room comfort. For a hotel that costs $300-$400/night with added costs like parking and internet, this is very disappointing. I understand parking fees, but internet - this a Spirit Airlines move which is likely not the category where you'd want the Marriott brand categorization grouping.

Shirley is AMAZING! She was able to accommodate me moving to a quieter room extremely quickly, and even saved me from losing a blazer! She is the best!

Newport Beach Marriott Bayview

We extended our stay in the Newport Beach/ Coast area by moving here from the Marriott Newport Coast Villas.

This was a perfect extension to our vacation.
Comfortable suite, bedroom with a pair of doors separating it from the living room / office area.

Nice bathroom with a separate shower and bathtub.

Coffee/ Tea area and mini fridge.

The resort has a bar , restaurant and coffee area and there is comfortable inside seating or outside seating with a great view.

This location also sports several meeting rooms and Board Room size meeting rooms.

There is a small market - drinks but the shelves were a bit bare.

The staff was very helpful and our feather free room and Titanium level upgrade was accomplished.

Over all a 5 stars

nice everything EXEPT THEY CHARGED MY FAMILY 1200 DOLLARS WHEN THEY SAID "oh we only charged you 40 dollars for the parking"