GRAND HOTEL EXCELSIOR
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2024
Recommended
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2024
With its unusual architecture of violin inspiration, this monumental 5 * palace is directly on the beach. Impeccable service and high class service. A refinement and elegance for maximum luxury. A top-of-the-range establishment is the perfect romantic address to spend its honeymoon in the lagoon.
The question is: Passing smart does not just pass! Dare push the door of the Excelsior! For this, simply ask politely to see the decoration of the lobby. Of course, respectful and discreet behavior is in place.
Did you know? This review was written by our professional authors.
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Members' reviews on GRAND HOTEL EXCELSIOR
3.6/5
19 reviews
Value for money
Location
Cleanliness
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Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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Regrettably, the negatives far outweighed the positives. One major issue was the persistent pushiness about cleaning the room while we were still inside, which was extremely bothersome. Additionally, there was a lapse in providing fresh towels, and the attitude of the staff delivering them left much to be desired.
The breakfast experience was horrendous, with the worst eggs I've ever tasted and subpar coffee. Even the cappuccinos fell far below expectations. The most disappointing part was the dinner. Despite the restaurant having only one occupied table, they claimed all others were reserved, leaving me with no choice but to dine at the bar. The meal was nothing short of a disaster, with old bread and uncleaned tables. I finished my meal, paid, and promptly left, only to find the restaurant still empty.
It's disheartening when a hotel fails to accommodate its guests, especially when there are plenty of empty tables. I hope this review serves as constructive feedback for the improvement of the hotel's services.