HÔTEL DES REMPARTS * * * *
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Hotel set in a 17th century mansion near the Notre-Dame Basilica in Beaune, with an inner courtyard.
This former auction house belonging to Élisée Epailly, first auctioneer of the Hospices de Beaune wine auction, was transformed into a 3-star hotel by successors Claude Epailly and his wife Elyane. Completely renovated, Les Remparts Hôtels et Demeures Historiques is now a 4-star family mansion with a tower, glazed roofs and a superb courtyard, all set against the 15th-century ramparts. Bruno and Emmanuelle Epailly have turned it into a magnificent boutique hotel. Book online, breakfast is included!
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Members' reviews on HÔTEL DES REMPARTS
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
bémol : un diffuseur de parfum dans la chambre à provoqué chez mon mari un mal de tête et pour ma part une très mauvaise nuit à la recherche de ce qui hantait notre chambre ( attention si vous êtes allergique), les prisent de courant fonctionnent pour la plupart avec les interrupteurs muraux et pour finir le petit déjeuner n'est pas du tout à la hauteur de nos attentes pour un établissement de ce type.
Petit bémol - les deux lits collés difficile dans la nuit. Mais je recommande cadre sympathique en plein cœur de Beaune.
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Firstly, the Junior Suite we were assigned was located on the ground floor, right next to a high-traffic area. This meant that throughout the day, other guests were constantly passing by our room, forcing us to keep the curtains drawn for privacy. This lack of natural light made the room feel claustrophobic and took away from the enjoyment of our stay.
Furthermore, the breakfast area was situated directly in front of our room, leading to a constant buzz of activity from as early as 8:00 am. This made it impossible to sleep in or enjoy a peaceful morning. We decided against having breakfast at the hotel, as the additional charge of €23 seemed excessive. However, we did expect basic service when we requested a cappuccino before heading out for our own breakfast. Unfortunately, the staff completely ignored us, and after waiting for 15 minutes, we had to voice our complaints.
To add to our disappointment, upon returning from breakfast, we found that the bed had been neatly made, but the bathroom had not been touched. The towels we had left in the sink for replacement were still there, unchanged. This lack of attention to detail and cleanliness was unacceptable for a hotel of this caliber.
Overall, our experience at Hotel Les Remparts was far from satisfactory. The staff's indifference and lack of hospitality left us feeling like an inconvenience rather than valued guests. I cannot, in good conscience, recommend this establishment to others.