EXTENDED STAY AMERICA NEW ORLEANS - METAIRIE * *
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2024
Recommended
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2024
Extended Stay America - New Orleans - Metairie is a simple, all-suite hotel. It's 5 miles (8 km) from the New Orleans Museum of Art and 7 miles (11.3 km) from the Audubon Zoo. Sober studios feature kitchenettes, free Wi-Fi and flat-screen TVs. Children under 17 stay free with an adult. Takeaway breakfast is included in the room rate. Free parking is available on site. The hotel also offers disabled access and accepts pets. The rooms received a rating of 1.2 and the hotel's location was rated 3.5. Services and facilities were rated 3.0.
Did you know? This review was written by our professional authors.
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Members' reviews on EXTENDED STAY AMERICA NEW ORLEANS - METAIRIE
2.3/5
21 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in february 2024
My window leaked when it rained and the vending machine was broke but it was clean except for the sticky floors.
Visited in february 2024
Awesome management as well as staff …. Handle business promptly and without delay …. Very clean rooms !!!!
Visited in february 2024
Due to it being Mardi Gras weekend and everything being booked we decided to give this hotel a try because they had a room available. This hotel is a complete dump. Everything from the parking lot, lobby, elevator, and room is filthy. The room was musty and filthy. Countertop had trim falling off. The tub drain had some type of mold or fungus growing out of it. We went to the front desk for a refund. We showed the guy at the front desk the pictures of the drain and he stated “oh it’s probably mold”. After just staring at him, he stated I can get some cleaner and clean it for you if you want me to. At that point, We insisted on a refund which was granted.
Visited in february 2024
Expensive & Dirty.
It's literally the filthiest place i have ever encountered. Not only does is the room disgusting, the hallways, the elevators, everything is filthy... then we get to the staff.... most unpleasant and unprofessional place I have ever been to. Now let me say this, there are two gentlemen, Brandon and Melvin! They were great, especially giving the horrible circumstances this place is.... they need a raise, and they need their unprofessional, rude management and other front staff jobs, and maybe your business might have a chance. Not to mention the elevators state they haven't been serviced since 2021 .... oh, not to mention the roach traps they have in every room.... I would stay clear of this place. Corporate has a lot of explaining to do for this location... the two ladies, the manager and desk lady, need to be fired ... Obviously, with the state of how that place looked, they are not doing their job. Also, not to mention, my heater in my room Literally almost caught my bed and sheets on fire then stopped working, so I also had to deal with not having heat for 2 days of my stay on top of the no hot water....