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Opinions LUX GRAND BAIE Grand Baie

Members' reviews on LUX GRAND BAIE

4.3/5
86 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in september 2024
شي خيالي وروعة الغرف نظيفة الاكتڤتيز حلوة ومتنوعة فيه غرفة العاب بالدور الثاني بلياردو وشطرنج وورق وفيه فعاليات بحرية "كلهم مجانيين"
المطاعم ثلاثة: فيه مطعم لبناني "روحوا له نهار الڤيو يجنن" والمطعم الرئيسي منوع "الستيك لذيذ ونظيف" ومطعم جنوب افريقي وياباني وكذا
ارشح الريزورت يجنن ويبعد عن المطار ساعة وربع تقريبًا
Visited in september 2024
One of the best hotels and all the staff treat you like one family, Mr. Kishan is always with us and serves us at all times like his family. He is cooperative and beloved. I thank him from the bottom of my heart. (Outstanding hotel)
Visited in september 2024
We stayed at the LUX for a week. We were two couples and a baby with her nanny. Overall, pur stay was absolutely incredible. It is the type of vacation that you spend all of your time within the resort, because everything you need is available. The staff were super friendly and cooperative, especially with the baby. The rooms were nice but not the best, the hand soap and shower gel were not my favorite and felt watered down. The pools and the beach are breathtaking, do not miss the water activities they are all were wonderful. Now coming to the spa LUX ME, is just whole another thing, i can't describe how great it is. We did the the total body synergy experience. And i am not exaggerating, my therapist (Peenma) fixed parts of my left leg that have been there for six years since my ACL surgery. Personally, i have had many spa experiences before, but this was so special because it wasn't only physical but also mindfully intriguing and reviving.
Visited in september 2024
It was amazing!! What a great service! Good was great and location is fantastic
The sunset is breathtaking the architecture is fantastic
The only thing that they could have been better is the curtains and lighting control, the curtains are too loud and the programming of the lights is not optimal
The cherry on the cake was the late checkout accommodating with our flight time!! That was awesome
Visited in september 2024
Nous avons fait LUX le Morne , LUX Grand Gaube et LUX Grand baie.
LUX le Morne et LUX Grand baie étaient irréprochables !
Je remercie exceptionnellement Julia & Suri ( le barman).
Je vous recommande cet hôtel qui est vraiment très luxueux.
Visited in september 2024
فندق راقي وجميل، الانشطة البحرية مجانية وحلوة.

الموظفين جميعاً بلا استنثاء في المطاعم اللي داخل المنتجع وايضا فريق المنتجع نفسه بشوشين وخدمتهم حلوة ????.
Visited in september 2024
Hotel exceptionnel, hors du temps. Notre lune de miel était rempli de petites attentions. Tout était parfait.
Visited in september 2024
Great hotel in a great location with great facilities for the whole family. We had a hiccup during our stay but this was promptly resolved by the management team - Julia and Nicolas, thank you. And a special thank you to Jamie and Vedousha (concierge), Danisha (Beach Rouge), housekeeping and the Maison Lux team for always going the extra mile during our stay. We will visit again.
Visited in september 2024
From the moment we stepped onto the Lux Grand Bay property, we were treated to an unforgettable honeymoon experience. As a newlywed couple on our first trip together, the all-inclusive package was worth every penny. The constant stream of delicious snacks and drinks kept us fully satisfied, and we couldn't even imagine having another bite by the end of our stay!

The honeymoon perks were exceptional. We enjoyed a romantic beach dinner with the most incredible crab salad (still dreaming of it!), served by the wonderful Claryble. The cocktail-making night with Dishal was also a highlight - such a fun experience!

Stenio and Kailash at the beach bar made our mornings special with friendly chats and the freshest breakfast imaginable. I can't express how amazing this entire experience was for both my husband and me. Leaving paradise and returning home was truly difficult. Lux has set the bar high, and we've already been searching for other Lux hotels for our next holiday!

A couple of minor points to note: despite sending our marriage certificate beforehand, we only met the event coordinator after reminding the staff. This meant we had to squeeze in all our honeymoon activities, which was a bit stressful. Also, a flickering vanity mirror light in our room wasn't replaced during our stay, despite maintenance being informed.

Overall, our honeymoon at Lux Grand Bay was truly memorable. We highly recommend it to any couple looking for a luxurious and unforgettable getaway!
Visited in september 2024
A level above!
Visited in september 2024
Below the exceptions!
Visited in september 2024
What a great stay we had , we r family of 6
From the day we checked-in till checked out all we had is a 5 stars hospitality , penthouse is great and super clean. Breakfast is delicious with a wide variety
Spa , fitness center and beach are great too

Dining experiences are great from the rooftop and Ai Kisu , with a comfortable as well in dining varieties

Lastly ; Nadine is a great and kind host , she made sure always our needs are met , she definitely made our stay memorable

Highly recommend the hotel
Visited in september 2024
Fantastic hotel with all the amenities you need in a vacation!
Everything was beautiful and amazing.
The staff are all excellent and professional especially Brinda! She is welcoming, engaging and she went above and beyond to help out.
Highly recommend hotel!
Visited in september 2024
Very bad experience with this hotel
1-The food was no tasty at all.
2-the landary damage my clothes after they delay and i drop my clothes in the reception and in that time iam waiting because no one in a reception then i gave them after mire time waiting.

3-The coffee machine it's not working ,they change it, but after a lot of time, waiting and more calls.
4- First day, I ordered coffee from the cafe they sent the coffee with someone, but the second day, they said its not allowed to take the coffee when I said why the system change every day ?? then they accept and they send my order.
Visited in september 2024
5 days in paradise.
Great Japanese and Lebanon food.
Well designed room with more space than you need.
Best massage of my life.
Fitness with all equipments required for a complete workout + one fitness space on the roof.
Top 2 breakfast ever.
Smart swimming pools.
Personal will do whatever to please you.
The beautiful and private white sand beach is the cherry on the cake.
Yes, paradise does exist.
Visited in september 2024
Best hotel with perfect quality of food, service and furnishing.
Visited in september 2024
الاستقبال سئ لنا للغايه يعطون اسوء غرفة للعرب
Visited in september 2024
Mr. Vikram went above and beyond to ensure that our needs were met. His professionalism, dedication, and genuine care for our comfort were evident in every interaction we had with him. He not only resolved any issues swiftly but did so with a level of attentiveness and courtesy that truly set him apart. His efforts did not go unnoticed, and we were incredibly impressed with how he handled everything.

Thanks to Vikram and the rest of your staff, our stay turned out to be a wonderful experience. We are super happy and pleased with the service provided, and we will definitely be recommending your hotel to others. Please extend our sincere thanks to Vikram and the entire team for their hard work and commitment to guest satisfaction.

We look forward to staying at your hotel again in the future.

The B. Family
Visited in september 2024
Maravilloso el servicio y la atención del personal, así como las instalaciones. Siendo prácticamente nuevo, el hotel responde a todas las necesidades y expectativas que puede tener un huésped.
Este hotel se preocupa por usar todo reciclado, evita el plástico y usa amenitis libre de sustancia dañinas y que no haya sido probado con animales.

Las habitaciones son un sueño, a cada cual más bonita y espaciosa, ya no te digo las villas.????
Tiene todo tipo de amenitis, tanto en el baño como en la cocina.

El hotel cuenta con dos zonas de hamaca en la playa, donde además tienes varias actividades para hacer tanto en la arena como en el agua.
Además, disponen de cartas de rutas en barcos y rutas en coche privado para visitar la isla.
El guía/conductor que nos tocó a nosotros, es muy bueno, te explica absolutamente todo, es muy entendido, y te lleva a sitios fantásticos, lo recomiendo encarecidamente.

Por otra parte, los servicios del spa, es pura maravilla, los masajes son una pasada, el personal es muy bueno y se ve que les gusta su trabajo.
La manicura y pedicura, excelente elección si lo tenías pensado hacer, te dejan como nuevo, al finalizar el tratamiento te masajean los pies y las manos.
También cuentan con una zona de chorros de agua caliente, saunas, termas, y recorrido de agua, fabuloso para despejarse.
Además tiene dos gym, en los cuales se hacen clases, nosotros hicimos pilates con creo que se llamaba Alison.
¡Una clase excelente!

El hotel cuenta con tres piscinas, una de ella es solo para adultos y está en el rooftop, donde además hay un restaurante de tapas; Bisou.
Te recomiendo cenar en el restaurante Ai Kisu, en día normal con el menú normal, es delicioso.
El restaurante beach Rouge, sirve muy buenos desayunos y muy variado, la atención de todos los camareros es muy buena, felicito a todo el personal por la atención que nos ha brindado.

Si tuviera que cambiar algo, diría la piscina roja el agua está demasiado fría.

Pd: lindo detalle el bolso y las botellas de agua de acero que te regalan.
Visited in august 2024
Very nice resort, thank you for the staff especially Roshan the best ⭐️
Visited in august 2024
Sublime . Personnel charmant.
SPA extraordinaire merci à Sarah et à Anju pour leurs mains expertes
Visited in august 2024
اججججمل منتجع في موريشيوس من جميع النواحححي قد حجزنا عندهم من قبل سويت كامل بس لمن وصلنا قالو تاخرتو وانحجز فاستبدلوه لنا بفله كامله بنفس قيمة السويت ????????????
BK
BK
Visited in august 2024
Fantastic hotel
Visited in august 2024
Surement l’un des hôtels les mieux aboutis de l’île Maurice !
Visited in august 2024
Super accueil
Le lit très très confortable ????
Superbe hôtel bravo a tous les employés qui sont très gentils j'ai passé un agréable séjour
Visited in november 2023
Wir hatten eine wundervolle Erfahrung im LUX Grand Baie. Das Hotel war toll, jedoch waren es die Mitarbeitern die unseren Aufenthalt unvergesslich gemacht haben. Der Rezeptionist Edi, Spa-Mitarbeiter Jean David, Kellner Ashly und vorallem Bar-Maneger Nitisch sind äusserst freundliche, angenehme und hilfsbereite Menschen. Danke für die wunderbare Erfahrung.
Visited in november 2023
Sehr respektvoller Umgang hilfsbereite Mitarbeiter. Edi, Nithish, Jean David waren sehr hilfsbereit und liebevoll! Traumhafte Aussicht vol Lobby.
Visited in november 2023
Мы были там на медовый месяц,отель максимум на 2 звезды,запах канализации в номерах,грубый не приветливый персонал большинство,однообразный завтрак,понравилось только спа
Visited in november 2023
Dommage que le champagne soit sans bulles, et que les serveurs soient très long. Mais également très serviable
Visited in november 2023
Nous avons simplement réservé une table au restaurant de l'hôtel Ai Kisu.
A l'intérieur de cet hôtel somptueux, très bien décoré.
Une cuisine originale au feu de Paille, influence japonaise.
Très belle présentation.
Plusieurs menus proposés, le seul vrai problème est que toute la table doit prendre le même menu... étrange...
Belle carte de vins.
Une excellente soirée.

LUX GRAND BAIE *

LUX GRAND BAIE

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Carte de l'emplacement de l'établissement
Route Côtière, Grand Baie, Mauritius
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