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3141, 16th Street, Entre Valencia et Guerrero Streets, Mission,
San Francisco,
The United States Of America
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2024
Recommended
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2024
The restaurant part of this beer bar serves enhanced salads and sandwiches in a fairly successful wooden decor. Enjoy a beer, naturally.
Did you know? This review was written by our professional authors.
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Members' reviews on MONK’S KETTLE
3.9/5
26 reviews
Quality/Price ratio
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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We walked in today on a rainy day, and the place was pretty empty. Some people sitting at the bar, and a party of two sitting in the restaurant side. The sign stated to ‘wait for the host to be seated’ and for 5 minutes without acknowledgement, even with the short lady bartender making eye-contact with us, and us being the only two people waiting to be seated— the same short bartender lady finally then says ‘hi’ and we ask if we can ‘dine-in’. She then said, ‘sure, take a seat near the window’ in which we thought was the booth near the window. She then raised her voice and stated ‘NO, THAT OTHER TABLE’ (and I am not being dramatic either, she literally raised her voice at us).
Both my friend who is visiting from Kentucky and I are both Managers in the Restaurant industry- and we both just looked at each other in disbelief after this lady spoke to us in the way that she did. We discussed whether or not we still wanted to dine-in… we decided, absolutely not.
I am very disappointed in the unprofessionalism demonstrated by this lady bartender, the unwelcoming attitude, and this overall experience.
With the many selection of restaurants and bars cascaded throughout our beautiful city, the last thing a customer deserves is to feel unwelcome and to be spoken to in a rude way. The bartender needs to check her attitude because it really is not acceptable and a shame. First impressions are everything, especially in our industry.