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Opinions KOUROS ART HOTEL Aghios Prokopios
Members' reviews on KOUROS ART HOTEL
4.8/5
18 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
KOUROS ART HOTEL * * * *
The best at Aghios Prokopios and around
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We initially booked just 1 night, as we intended to get a villa but after Koralia gave us so much usefull info and stayed at reception until we arrived (our ferry got in at 23:30), and our room (91) was amazing, we booked another 5 nights.
Our suite had a hot tub in the room, in a classy way and I was even able to watch the football from the hottub.
Bed was huge and comfy. Linen was top quality. Nothing was too much for the team at the hotel.
They even kept the hotel open 1 extra night after they were due to end the season, so we could stay. We were the only ones here but the team still looked after us very well.
Breakfast had great selections; omelette, bacon, eggs, bread, yoghurt, cakes (even cheesecake one day), amazing OJ.
I cannot recommend this hotel enough. You prob want to hire a car to see all of Naxos, and the main town in 10 mins away and there are the best beaches and restaurants 5 mins behind the hotel.
Excellent value for money, super staff. 5*
Hotel Anlage liegt wunderschön am Hang gelegen mit Blick auf Naxos Stadt und Umgebung. Viele Zimmer haben Meerblick, so auch unseres. Die Zimmer sind super modern und ansprechend eingerichtet. Das Bad verfügt über eine Regendusche. Alles ist relativ neu. Im Atrium ist ein großer Whirlpool mit 2 Sitzbänken und insgesamt 6 Düsen.
Der Pool ist ausreichend groß und vor dem Restaurant und der Rezeption gelegen. Das Frühstück war herausragend gut. Jeden Tag andere Kuchen und Ei Gerichte. Frisches Obst der Saison alles was das Herz begehrt und frisch gepressten Orangensaft.
Das Personal war freundlich. Nachts und am frühen Morgen ist die Rezeption nicht besetzt. Zum Frühstück und abends an der Bar war aber immer jemand da.
Quiet location, beautiful new rooms with good maintenance.
A big thank to Marianna e Koralia for their courtesy and proficiency!!
Breakfast and dinner are also excellent, both for the quality of the food and for the kindness of the staff.
We hope to come back soon!!
Where to begin, first of all the sea view wasn’t a sea view. Second the hotel is next to a main road. If you lie by the pool you hear cars, motorbikes and trucks all day.
But that was not the reason I am writing this review, the reason is how disappointing the staff and the communication was.
The hotel has no reception at night and we really needed it, cause at our first night we had no electricity. But no one was there and no one would reply to the “emergency number” .We called and texted. Nothing. And so we couldn’t shower and there was no air conditioning all night and up until the morning.
Which woke us up from the boiling heat. You couldn’t stay in the room. I went to the reception at 7 AM and there was still no one.
Up until 8:30AM. Finally someone turned up and started to help us. An electrician had to be called and we had to wait around cause we couldn’t go in the room. They didn’t have another room for us either. And no manger was there to make a decision or take responsibility. We started looking into moving hotel but they refused to refund us. It was just HORRIBLE. The day was lost, we didn’t sleep all night and the horror story continues. With comments like “oh its only a couple of hours without electricity don’t act like that” or “just go to the beach” There was not a SORRY or any move their end to make us feel better.
There was more things that were wrong, like we would only get ONE keycard, because they don’t want people to have the air on on, but we were two people with different schedules.
We payed 288Euros per night for a room that we couldn’t really use, our stay was ruined and the most upsetting is the behavior that we got back from the staff. RUDE & OFFENDING.
They would also keep talking her greek but my friend doesn’t speak Greek and I had to repeatedly tell them to PLEASE TALK in English.
I demanded a refund for the first night and they would act as if it never happened, I was totally “overreacting “ and its an island and those things happen …. They were just finding excuses. After a very angry conversation at the reception and me SHAKING from all this we eventually got the money back for the first night.
It’s a shame because its a lot of money that we were willing to pay for this place which turned out to be a tourist trap.
There was no APOLOGY no GOOBYE or THANK YOU.
I am really really sad that I have to write this especially being Greek and coming from an island myself, its just a shame how those people represent the service and hospitality of the islands.
Last thing - attached a photo of the sea view we payed for… BUT I was so done complaining I didn’t even mention this to those people because I was exhausted