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Opinions HACIENDA GUACHIPELIN Parque Nacional Rincon De La Vieja

Members' reviews on HACIENDA GUACHIPELIN

4.4/5
47 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
probablement le meilleure dans le site prenez des chambres lux ou suite vous ne le regretterez pas ...2022 en mars service un peu moins bon ainsi d'ailleurs le buffet espérons que ils se reprennent. Il y un autre restaurant plus haute gamme a côté du buffet.vu en novembre 2023 créations de nouvelles chambres
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
03/27/2022 at 00:00
Thank you for your comments . We are glad that you enjoyed your stay at Hacienda Guachipelin. Pura Vida !!!!
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Visited in november 2023
Gorgeous property!! Everyone is so friendly. Such a stunning area of Costa Rica.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
11/26/2023 at 18:36
Thank you for taking the time to share your thoughts. We're delighted to hear that you enjoyed your stay at Hacienda Guachipelin and your exploration of Rincon de la Vieja Volcano.
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Visited in november 2023
Very nice place and easy to get to. The road to get there is actually nice. There are a lot of trails and swimming holes to enjoy and abundant wildlife including a lot of birds. You can pick from a large selection of adventure tours or activities. The food is very good as well, including a great breakfast buffet. The hot springs is nice, but they stop letting people enter them at 6pm and close at 6:45, which is unfortunate. I’d love to soak after dinner, but the hours don’t work here. We soaked after breakfast instead.

It’s best to have a car while here. The hotel map is very misleading. This area is very large and spread out. It’s a 10 minute drive from the rooms to the hot springs, spa, or national park entrance. You can arrange rides, but that seems like a hassle.

One drawback we had was loud neighbors coming back to their room late from the bar. I guess that is hard to avoid. Still, the rest outweighs that issue.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
11/26/2023 at 18:47
Thank you for taking the time to share your thoughts. We're delighted to hear that you enjoyed your stay at Hacienda Guachipelin and your exploration of Rincon de la Vieja Volcano.
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Visited in november 2023
Estuvimos aquí para el almuerzo y luego para bañarnos en el Río Negro y aguas termales. La comida, tipo todo incluido, fue una mie...rda sin ninguna calidad. Comer todo lo que te den como unos ???? cerdos para llenarte la barriga nada más. Nunca más. Y tampoco lo puedo recomendar.
¡¡Nada de calidad!!
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
11/26/2023 at 18:54
Estimado señor. Hotel Hacienda Guachipelin tiene políticas de satisfacción al cliente. Nos hubiera gustado haber atendido su queja y haberla resuelto en el momento. Nuestro equipo está avocado a solucionar cualquier necesidad o insatisfacción, pero es importante la comunicación oportuna. Atentamente, La Administración de Hotel Hacienda Guachipelin.
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Visited in november 2023
Muy buen servicio al cliente y grandes atractivos naturales como senderos, cataratas y espacios para deporte de aventura
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
11/26/2023 at 18:56
Gracias por compartir sus comentarios. Nos alegra saber que disfrutó de su estancia en Hacienda Guachipelin y de su visita al Volcán Rincón de la Vieja.
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Visited in november 2023
Went horse riding and tubing.
I was terrified of the horses but staff were reassuring and gave me a very docile horse .
The staff in the river were clearly well trained in making sure you were safe
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
11/26/2023 at 19:07
We're thrilled to hear that you enjoyed the docile horse, the river tour, and the assistance of our staff. Thank you for spending a day of excitement with us.
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Visited in november 2023
Hidden gem for sure! Location close to Liberia International Airport. Cozy rooms with hammocks, terrific on-site restaurant, and lots to do on the grounds. we only stayed one night but it was easily a highlight of our trip. We were with our three year old who really enjoyed the accessible waterfall hikes and hot springs.
Visited in november 2023
Une honte de faire payer le passage à un parc national.. de plus les prix sont exorbitants.. je ne recommande pas.
Visited in november 2023
Uno de los mejores hoteles con belleza natural, adicional conocer el Rincón de la Vieja, es estar dentro de una reserva natural
Visited in november 2023
We were only there for lunch and a hike. Did not stay overnight. However, it looked very nice.
Visited in november 2023
Everything was amazing! The location was beautiful, the food was delicious, the tour were fantastic and the staff was excellent!
Visited in november 2023
We were very happy with our stay here

Grounds - Well kept, clean and beautiful

Rooms - Clean and comfortable with A/C

Activities - A lot to do here. It’s a great area for a family with a tonne or activities, great waterfalls, suspension bridges and hot springs. The hot springs has a variety of different heat pools which is nice.

Food - Breakfast was included and the food was good.

Safety - Very safe with lots of security to guard our items.

Nice and close to La Leona. We are very pleased with this resort.
Visited in november 2023
Das Hotel hat eine super Lage ganz in der Natur. Es gehören mehrere Wasserfälle und die heißen Quellen dazu, die man unentgeltlich besuchen kann. Im Zimmer liegt täglich ein Päckchen Kaffee zum selbst-aufbrühen.
Frühstück gibt es in Buffet-Form, da ist für jeden etwas dabei.
Die Hacienta ist absolut empfehlenswert, wir würden sie jederzeit wieder buchen.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
11/03/2023 at 17:23
Wir freuen uns über Ihre Kommentare. Wir freuen uns, dass Sie bei uns bleiben. Wir freuen uns, dass Ihr Aufenthalt Ihren Wünschen entsprach.
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Visited in october 2023
Very nice stay at this well situated and well staffed ranch. Everyone was very polite and patient with my very poor Spanish. Incredible value with amenities and activities onsite. (All photos were taken on site!) Felt very safe throughout out. The food was excellent, as were the drinks. The pool bar makes a delectable "Howling Monkey" cocktail - everyone should seriously try this! So delicious! Buffet for breakfast (free), lunch, and dinner were all tasty and varied. Not all the staff knew English but all tried their best. All the staff at the waterfalls and hot springs were top notch friendly and helpful to offer advice, tips on what to do, or grab that group photo for us. Thanks for a wonderful stay. We look forward to returning. P.s. only dropped a star because of 2 items. The map of the sites was good but very basic. We got a little lost trying to get to some access pts. It's ok once you get acquainted, but took some walking around the resort to figure it out. Another reason is because there was active construction approx 5 doors down from our room. The drilling and hammering was not that great if you wanted to rest in the rooms nearby. Appreciate that they were renovating , ut maybe taking a break to allow for a quieter Saturday or Sunday would have been nice.
Visited in october 2023
I booked a full day excursion with this Hotel. It definitely was the cherry on top. You start off either doing horse back riding which is optional. Next, white river rafting which I never did before. Extreme zip lining & their famous Hot spring . We were able to eat at the restaurant on site which was absolutely delicious. I would recommend this tour 1,000 percent . Staff was very friendly and informative.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/29/2023 at 00:33
We're thrilled to hear that you had a wonderful time experiencing the adventure at Hacienda Guachipelin. Thank you for choosing Hacienda Guachipelin for your vacation.
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Visited in october 2023
Hands down one of the best places to stay. So much to do and see. We were there for 3 days for our honeymoon and the staff treated us like royalty. Not one detail was missed.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/29/2023 at 00:27
We are delighted that you enjoyed your 3-day honeymoon trip. We are glad to hear that you had a great time experiencing adventure and nature at Rincon de la Vieja. Thank you for choosing Hacienda Guachipelin.
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Visited in october 2023
Hotel maravilloso. Instalaciones de 10, jardines preciosos, rutas planificadas por las cercanías para bicicleta o a pie. Y lo mejor de todo sus termas; solo por ellas vale la pena alojarse allí ! También con piscina. El hotel está en el parque natural, con toda seguridad.
Buffet bueno y tiene restaurante con carta o buffet para cenar.

En las termas está Rafael, que las tiene impecables y atención de 10!
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/29/2023 at 00:38
Agradecemos sus comentarios. Nos complace saber que su estadía fue de su agrado y que disfrutó de la naturaleza, los servicios y, en particular, de la alimentación.
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Visited in october 2023
Excellent hotel -- would recommend highly for families. Lots of adventures.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/26/2023 at 15:16
We are glad that the natural environment of Hacienda Guachipelin was to your liking. We are glad that you enjoyed the services of our property. Thanks for your comments.
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Visited in october 2023
If you’re searching to hit the Hot Springs (you should, they’re pretty great) then stay here. Absolutely loved the property and staff.
They offer so much, and so reasonably priced. Also stop at the waterfall, easy hike in.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/23/2023 at 15:44
We are glad that the natural environment of Hacienda Guachipelin was to your liking. We are glad that you enjoyed the services of our property. Thanks for your comments.
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Visited in october 2023
Un lugar al que hay que ir varias veces para recorrer todos los lugares que tienen para el que le gusta caminar buenas aventuras
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/23/2023 at 15:45
We are glad to know that your stay was pleasant. Thank you for visiting the Rincon de la Vieja volcano.
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Visited in october 2023
Let me start with the rooms (which is the ONLY thing I gave this place 4/5, only because comparatively to the VALUE of the rest of the property is blown). Our room was perfectly basic, 2 beds, television, and washroom packed with lovely smelling soaps + lotions (which is also made by the hotel).

NOW, this is what you want to hear! This property is PACKED with spectacular activities (some included, some extra (but super reasonably priced!)). The ones that come with stay: waterfalls (multiple!!), mud bath, hot springs, and walking trials. The one activity we purchased was tubing in the water rapids. VERY WORTH!!! We went down a natural river for 45mins, some rapids, some relaxing points, just experiencing nature at its finest. We had SO much fun! Let alone the horse ride we took to location!!

Every staff member is outstanding in helping you, super pleasant to have conversations with. Highly recommend this place, especially if you've only experienced the beaches in Costa Rica. This place will give you an amazing different point of view, up on the mountains.

Thank you from Vancouver, BC, Canada!!
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/23/2023 at 15:46
We are glad to know that your stay was pleasant. Thank you for visiting the Rincon de la Vieja volcano.
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Visited in october 2023
Muy buena atención de parte de Ronald salonero y Wilfredo
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/01/2023 at 08:45
Agradecemos su calificación. Gracias por hospedarse en Hacienda Guachipelín para su visita al volcán Rincón de la Vieja .
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Visited in october 2023
Absolute Frechheit - never ever again.

Aus unserem abgeschlossenem Zimmer im verriegeltem Save wurde das gesamte Bargeld (über 300'000 Colones), Gesundheitsdokumente sowie ein iPad gestohlen. Von der Rezeption wurden wir ins Zimmer geschickt - der "Elektriker" (welcher kein Wort Englisch konnte) kam vorbei & drückte irgendetwas am Save herum. Mit einer Übersetzungsapp erzählte er uns dann, das der Save einwandfrei funktioniert. Wir erklärten ihm, das dies nicht das Problem ist und schilderten ihm der Fall. Eine erste Dame kam und befragte uns nach dem Ablauf, anschliessend kam die Managerin vorbei. Sie war äusserst unfreundlich und liess nicht mit sich reden. Angeblich waren auf den Aufnahmen der Überwachungskamera nur die Putzfrau zu sehen - diese wurde dann auch noch gerufen, logischerweise hat diese nichts gesehen und der Save liesse sich mit dem Masterkey "nicht öffnen" wenn man einen eigenen Code verwendet hat. Die Managerin meinte man könne nichts tun und gab sich keine Mühe klare Antworten auf unsere Fragen zu geben. Auch nachdem wir sie mehrmals gebeten haben die Polizei anzufordern um einen Report zu erstellen meinte sie nur: geht auf ein Polizeirevier aber die werden euch auch nicht helfen.

Beim Auschecken wollten sie uns noch mit der Minibar abzocken. Sie haben uns (trotz mehrmaligem erwähnen, dass wir nichts von der Minibar genommen haben) den Betrag abgebucht. Als wir losfahren wollten, kam die Dame von der Rezeption nochmal auf uns zu und bestätigte dann endlich, dass das Zimmermädchen einen Fehler gemacht habe und wir den Betrag zurückerstattet bekommen.

Die Location wird absolut überbewertet - gerade mal einer der vielen Wasserfälle ist schön und begehbar. Das Restaurant ist komplett überteuert und überzeugt qualitativ nicht. Man hat 3 Restaurants zur verfügung aber alle haben das gleiche Menu welches sehr einseitig ist und keine "Spezialitäten" bieten. Das Zimmer ist zwar gross aber so herzlos eingerichtet, dass es den Charme der grünen Natur komplett zerstört.

Das Personal im allgemeinen versteht fast kein Englisch was heutzutage ein absolutes No-Go ist. Obwohl das "Hotel" sehr wenig Leute hatte, waren die Mitarbeiter unfreundlich und machten nur das Minimum.
Visited in october 2023
Hermoso lugar
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/09/2023 at 13:36
Agradecemos su calificación. Gracias por visitar Hacienda Guachipelín.
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Visited in october 2023
Muy recomendable hotel, alimentación podría tener un menú un poco más cómodo en precio, así como los tours de aventura aun que muy bien organizados y seguros ... Excelente desayuno.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/09/2023 at 13:36
Agradecemos sus comentarios.
Nos alegra que su experiencia fuera de su agrado.
Gracias por visitar el volcán Rincón de la Vieja y por hospedarse en Hacienda Guachipelin.
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Visited in october 2023
היינו לילה אחד במלון. לקחנו חדר משודרג. החדרים פשוטים אך גדולים ונקיים. הסבונים שלהם מעולים.
השירות במלון איטי אך כולם נחמדים ושמחים לעזור.
המסעדה סבירה אך שוב השירות איטי. המסעדות במלון כולן ללא גלוטן.
ארוחת הבוקר יחסית דלה ועל קפוצ'ינו מבקשים תוספת כסף.
ביקשנו לעשות צ'ק אאוט מאוחר (בשעה 13:00 במקום ב 12:00), ביקשו על זה 20$ תוספת אחרי הנחה.
המלון ממוקם צמוד לשמורה הגעה למסלול של רינקון לוקחת ברכב 7 דקות.
למלון עצמו יש מספר מסלולים, בריכות מים חמים מהר הגעש ובריכות בוץ. לאורחי המלון הכניסה חינם. אם מגיעים לשם אז רצוי לקחת יומיים או להגיע ממש מוקדם כדי להספיק הכל.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/09/2023 at 13:42
We are glad that the natural environment of Hacienda Guachipelin was to your liking. We are glad that you enjoyed the services of our property. Thank you for your comments.
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Visited in october 2023
כפר נופש חמוד מאוד עם מגוון פעילויות ומסלולים שניתן לעשות בשטח המלון. ממש נחמד למי שמגיע ליותר מיום אחד. ממוקם ממש בכניסה לשמורה.

השירות במסעדות ובארוחת הבוקר איטי ברמה מרגיזה. ארוחת הבוקר דלה ועל כל דבר מבקשים תוספת תשלום. (חביתה, קפוצ'ינו)

הגענו ליום אחד ובשעה מאוחרת שכבר לא יכולנו לחוות את הפעילויות במלון, ביקשנו צ'ק אאוט מאוחר וביקשו לא מעט כסף על כל שעה נוספת למרות שהמלון היה ריק. זכותם כמובן אך ציפינו להתחשבות קטנה בהתאם לנסיבות.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
10/09/2023 at 13:35
Agradecemos sus comentarios. Gracias por visitar el volcán Rincón de la Vieja y por hospedarse en Hacienda Guachipelin.
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Visited in september 2023
Excelent farm hotel to spend a weekend full of nature and peace.
The spring waters should be open till 9pm at least. Not 6pm! At night is when hot water is mostly appreciated, specially after a big hike!
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
09/27/2023 at 19:00
Thank you for your comments and we appreciate your review. We are glad that you enjoyed your stay at Hacienda Guachipelin. We appreciate your visit to the Rincon de la Vieja Volcano.
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Visited in september 2023
This is an amazing place to stay! The staff is so helpful, quick to respond to issues all in person or even with a simple text. The location has so much to offer and includes many of the activities in your booking. We will definitely return for a longer stay and next time with children. A great place for a couples getaway as well as a family experience. I cannot rave enough!
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
09/25/2023 at 04:32
We're delighted to hear that our staff made your stay at Hacienda Guachipelin enjoyable and worthwhile. We're also pleased that you enjoyed the adventure activities, and we look forward to welcoming you back soon.
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Visited in september 2023
Sensationelle Anlage mit zahlreichen, gut ausgeschilderten Wanderwegen und wunderschönen Wasserfällen. Tolles Action Angebot. Die Hot Springs am Fluss sind absolut malerisch und ein Schlammpeeling macht mega Spass.
HACIENDA GUACHIPELIN
HACIENDA GUACHIPELIN Manager
09/24/2023 at 17:05
Agradecemos sus comentarios. Nos complace saber que disfrutó su estadía y pudo disfrutar de los atractivos naturales y las aventuras de la zona, así como del servicio en Hacienda Guachipelin. Agradecemos su preferencia y esperamos darle la bienvenida nuevamente en el futuro.
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HACIENDA GUACHIPELIN

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Parc national Rincon de la Vieja, Parque Nacional Rincon De La Vieja, Costa Rica
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