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Opinions NAXOS RESORT BEACH HOTEL Naxos Chora
Members' reviews on NAXOS RESORT BEACH HOTEL
4.5/5
15 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
NAXOS RESORT BEACH HOTEL
The best at Naxos Chora - Χωρα and around
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The photos were misleading from the start. The pool is not large and the rooms are run down and outdated. We were expecting much more for the price we paid here.
I will say the location is the only good thing about this resort. The old market is about a 15 minute walk and the beach is about a minute walk. However i was disappointed to find out you have to pay for the Sun-beds on the beach after all the hotel is called a “beach resort”.
When we arrived to our room we found mold in the shower and around the sink. Hairdryer is on its last leg. The beds are comfy but are two twin sized beds pushed together as a “double bed”. The main light doesn’t turn off all the way and remains dimmed throughout the night.
BEWARE WIFI IS TERRIBLE. If you’re traveling to get work done on your trip this is not the place for it. The wifi is horrendous. Even with both networks the connection is constantly going in and out. I’ve contacted the main desk about this issue multiple times and said “they will contact the technician” and remained not receiving a stable connection. Beyond frustrating.
Breakfast is as bland as you can imagine. Cheese and sliced meats, old croissants, bread, and some fruit and cereal.
I’m disappointed by the quality and cleanliness of this place for the price point it’s being sold at.
the rooms were very clean. The staff was excellent. I chose this resort at the last minute and I am so happy I did. A few important standouts. -
The front desk staff woman Rania -I cannot express enough how kind, considerate, and professional she was.
I came to this island with my very close friend and her disabled daughter - my friend lost her husband three weeks ago to a very aggressive cancer, and I wanted to treat her to a handful of days of healing and restoration
Rania knew a bit of this story and showed such great compassion and care for the three of us
There was one negative experience, and that is with the massage therapist hired to be available to the hotel guests.
Mikhail with Healing Art Massage
My friend and her daughter had never received a massage, so I gifted them. I also wanted one for myself as I had a very tired, achy body. he had an extremely dismissive bedside manner. So much so that I did not feel comfortable, going forward with my own massage. I wrote a review on his Facebook page and the next morning he sought me out and came aggressively to my breakfast table, confronting me about my review . I was so shaken and crying - I went to the staff. Both Rania and the hotel manager were sincerely concerned and apologetic. I hope he never does that to any other guest again and quite frankly, I think he is a deficit to an otherwise perfect, amazing hotel
You can't beat this location. It's a 4 minute walk to everything you want, including restaurants, taverns, car/ATV/scooter rentals, shops, etc... It's even a closer walk to the beach.
The breakfast was wonderful and predictably delicious every morning. It's the same fare each day, which was plenty and a nice variety.
The pool was never crowded when we were there but always very inviting. The water was perfect and the vibe was exactly what you'd expect...chill and fun.
The only thing that's keeping this from being an A++ stay was the rooms. They were a bit dated and one of them was kind of dark the way the window was situated. That said, the shower was amazing and powerful and the AC didn't have to work too hard to keep our room cool and comfortable. Besides we weren't in the room for most of the days so the dated decor didn't really matter.
Housekeeping was on us at the beginning of the day too, which we loved. Fresh towels and clean sheets daily made for a nice sanctuary at the end of the day.
This place has everything and the staff is what makes it really, really exceptional!
Incredible swimming pool, the best I've stayed at on a holiday. The pool area is lovely with lots of sunloungers. The lifeguard and other pool staff are very friendly and helpful, plus they actually clear out the unused loungers so you can actually use them unlike a lot of places.
The breakfast buffet is delicious and has tonnes of options for all different tastes. Cooked food like all types of eggs / sausages / bacon etc, pastries, cereals, yoghurt etc. Whatever you could want they have it. Coffee and juice is amazing as well.
Location is also amazing, so close to the beach and you get a 50% discount on the beach sunloungers which is great. Short walk into the centre of town and around 5min walk from a big supermarket.
Only downside for me is that the room wasn't very spacious and was a bit dated. Plus the internet connection in my room was quite patchy and would cut out quite a bit. I think modernising the rooms a bit and improving the internet connections would make this amazing hotel perfect!